Genting Casino Chinatown

Surfaces on the approach to the entrance are suitable for wheelchair users.
The doors are electrically operated by motion sensor detectors.
The door is an automatic sliding door which slides to the left.
Speed of opening and closing are suitable for people who move slowly.

Please be aware that the opening width of the entrance door is 618mm.
The threshold is level.

Approach
The approach route is at a minimum width of 1800mm.
The approach route is clearly defined.
The approach route is free from obstructions.

Steps
There are handrails.
The steps do not have tactile paving to both the top and bottom of the flight.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.
There are 4 steps to the next level.

The ground floor is accessible via stepped access.
Wheelchair users can access the casino via a portable ramp installed by a member of staff and then via the lift to the first floor. Wheelchair users are advised to call the casino prior to their visit to avoid any delay on entry.
The lift has control panel at a suitable height, visual display of floor, embossed buttons. There is a handrail to one side. There is no audible announcement of floor level reached.

The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surfaces are suitable for the passage of wheelchair users.
The floor surfaces are slip resistant matting.

Reception

The 1st floor is accessible via stepped access and a lift.

There is not a lowered counter section provided.
The height of the standard desk is 1170mm.
There is no induction loop available at the reception desk.
A sign language interpreter cannot be provided.
Literature is available in alternative languages.
There are members of staff who can speak alternative languages.
There is a chip and pin machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.

No seating is provided.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surfaces are suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Gaming Area

The doors onto the gaming floor are manual.
There is a pull handle.
The effective clear width of the door is at a minimum of 800mm.
The threshold is level.
The pull handle is within reach of all users.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.
The area is accessible via stairs and lift access.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surfaces are suitable for the passage of wheelchair users.

Accessible WC next to Cashier Desk

The toilet layout is suitable for left-handed transfers.
The toilet is kept locked. Access is gained via a member of staff opening the door lock via a numbered key pad.
The door width is adequate.
The door is light enough to open easily.
There are grab rails provided.
There is an assistance alarm.
The internal opening handle is too high for wheelchair users.
The bin needs to be moved away from the toilet so that wheelchairs can access the space.

Female Toilets next to Cashier Desk

The doors are lightweight enough to open easily.
A larger cubicle is available for ambulant disabled people with grab rails.
The door to the larger cubicle is 700mm.

Male Toilets next to Reception

The doors are lightweight enough to open easily.
Please be aware a larger cubicle is not available for ambulant disabled people.
There is no lower level urinal.

Cashier Counter

There is not a lowered counter section provided.
The height of the standard counter is 1124mm.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
There are no induction loops available.
There is a chip and pin machine available.
The chip and pin machine can be moved for a wheelchair user or seated person to operate the system.

Cash Machines

These are located to the left of the cashier’s desk and on the right hand side when entering the gaming floor from reception.
Wheelchair users can access and turn round in front of the cash machine.
The controls are within the recommended height specification.

Mezzanine Bar/Restaurant Area

The mezzanine level is accessed via steps and ramp.
The ramp meets the necessary dimensions for gradient, width and length.
There are handrails.
The ramp and immediate area is well lit.
There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.
There are 2 steps to the next level.
This is a Chinese style restaurant.
The restaurant has table service.
There is a lower counter to the left hand side of the bar area.

Braille menus are not available.
Large print menus are not available.
A menu is available on a tablet to enable the text to be increased in size.
There is enough space for a wheelchair user to pass freely between tables.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.
The seats provided are stable.
The seating have armrests.
Seating is at various levels.

Mahjong and Card Room

The seats provided are stable.
The seating does not have armrests and may not be suitable for some customers.

There is enough space for a wheelchair user to pass freely between tables.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.
The seats provided are stable.

Smoking Area

There is no accessible route to this area.
The second floor is accessible by stepped access only.
Clear widths are adequate.
Flooring is non-slip.
Seating is provided.
The area is well lit.