Select Page

Genting Casino
56-58 Temple Street
Wolverhampton
WV2 4AQ

t: 01902 710700

 
 

 
Access information:
Direct Enquiries Audited

Exterior

VIP Parking

Customer Parking

Disabled Parking Bays

 

 

 

Transport

Genting Casino Wolverhampton is located on Temple Street very close to the Mander Shopping Centre the closest bus stops are London Street and Temple Street both of which are a 3 minute walk.

Car Park and Drop Off

There are two car parks the VIP parking is opposite the building and is barrier controlled the surface is tarmac and level. A little further down the road on the left-hand side is the main customer car park this is not barrier controlled, the surface is level and tarmac. There are two disabled bays. You must enter your number plate into a digital tablet at reception to avoid getting a parking ticket.

Access at Entrance

The casino has a set of automatic doors at the entrance leading directly to a set of stairs that lead to Reception the threshold is level. There is no customer lift at the main entrance to gain access to the casino. Reception should be contacted for access via a back entrance that has level access.

Facilities

The casino offers both a slots area with coffee bar and gaming floor with regular bar area with seating, table service is available upon request. Staff assistance is always readily available, and customers requiring any assistance should speak to staff at reception. Toilets are easily accessible in all areas.

Access to all Areas

Genting Casino Wolverhampton is located over 3 floors.
Access to the gaming floor is via stairs to the front.
Level access is available at the rear of the building access can be made available on speaking to Reception.
Stair nosings to stairs adequate.
There are handrails both sides.
There is a disabled refuge area within the casino on the 2nd floor with communication via intercom at reception.

Second Floor Refuge Area


Access in More Detail:

Main Entrance

Surfaces on the approach to the entrance are suitable for wheelchair users.
The doors are automatic glazed doors to access the staircase to the reception area.
The floor inside of the automatic doors is barrier matting.
The effective clear width of the door is at a minimum of 1450mm.
The street threshold is level.

Reception

There is not a lowered counter section provided.
The flooring is laminate and non-slip.
The height of the reception desk is 1100mm.
There is no induction loop available at the reception desk.
No braille literature available.
No larger print material available.
Literature is not in other languages. Casino staff are multilingual.
There is seating in reception.
The floor surface is suitable for the passage of wheelchair users.
Access to the gaming floor is via a glazed door to the side of the reception desk 860mm.

Slots Area

The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.
Widths are adequate for wheelchair users.
A cashpoint machine is provided and easily accessible for all users.
There is a customer lift to give access to other levels.

Slots Area Female Toilets

The toilets are located in an accessible location.
Please be aware a larger cubicle is not available for ambulant disabled people.
Flooring is non-slip and tiled.
Door width is 850mm.

Slots Area Male Toilets

The toilets are located in an accessible location.
A low-level urinal is not provided in the male WC.
There are no grab rails.
Please be aware a larger cubicle is not available for ambulant disabled.
Flooring is non-slip and tiled.
Door width is 850mm.

Slots Area Accessible Toilet

The disabled WC is located in an accessible location at the back of the slots area.
The toilet layout is suitable for left-handed transfers.
The door width is adequate of 900mm.
The door is light enough to open easily.
There are grab rails provided.
There is an assistance alarm.
The bin needs to be moved to facilitate wheelchairs being able to use the toilet.

Slots Area Coffee Bar

There is a coffee bar in the slots area the counter has no lowered section and is 960mm.

Gaming Floor

The main gaming floor can be reached from the slots area via 4 stairs with handrails both sides and in the middle.
Stair nosings are adequate. There is a platform lift to the side of these stairs. The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.
Widths are adequate for wheelchair users.

Cashier Desk

Cashiers Desk
There is not a lowered counter section provided.
The height of the standard counter is 1040mm.
There is a chip and pin machine available.
The chip and pin machine can be moved for a wheelchair user or seated person to operate the system

Bar

Bar

The bar area has a tiled non-slip floor.
The bar counter has no lower section and is 1100mm high.
There are no seats at the bar. Seating is to the side and in front of the bar area.
Table service is available for food and drinks.
There is enough space for a wheelchair user to pass freely.
Lighting is sufficient.

Gaming Floor Accessible Toilet

Gaming Floor Accessible Toilet

The disabled WC is located in an accessible location at the back of the gaming floor.
The toilet layout is suitable for left-handed transfers.
The door width is adequate of 900mm.
The door is light enough to open easily.
There are grab rails provided.
There is an assistance alarm. The marketing table and bin need to be moved to facilitate wheelchairs being able to use the toilet.

Gaming Floor Female Toilets

Gaming Floor Female Toilets

The toilets are located in an accessible location.
Please be aware a larger cubicle is not available for ambulant disabled people.
Flooring is non-slip and tiled.
Door width is 740mm.

Gaming Floor Male Toilets

Gaming Floor Male Toilets

The toilets are located in an accessible location.
A low-level urinal is not provided in the male WC.
There are no grab rails.
Please be aware a larger cubicle is not available for ambulant disabled.
Flooring is non-slip and tiled.
Door width is 740mm.

Mahjong Room

The Mahjong room is located on the lower ground level and is only accessible via a staircase.

Third Floor Smoking Area

The smoking area is located on the third floor.
This area is accessible via the customer lift.
Access is via partly glazed single door 760mm.