Palm Beach
Mayfair
London
W1J 8EH
Car Park
There is no parking at this casino.
Access at Entrance
There is a sloped step up from the pavement to the lobby. There are three portable ramps available for use on the steps at the entrance and within the casino.
Reception
Reception is located on the left-hand side of the entrance corridor opposite the bar area.
Facilities
There are male, female and accessible toilets located opposite the Reception Area.
Access to all Areas
Palm Beach Casino comprises of one floor on different levels. Ramps are available for wheelchair access if required. The circulation within the casino is mainly open plan areas. There are an adequate number of toilets in the casino.
Access in More Detail:
Main Entrance
The main entrance to the casino has double doors.
There is a door man available throughout business hours.
It is noted that there is a sloped step up from the pavement to the lobby.
There are 3 portable ramps for use on the steps within the casino.
Reception
Reception
Reception area is on the left-hand side of the entrance corridor opposite the bar area. There is not a drop-down section on the reception desk. The desk is 1170 high.
An induction loop is not available.
Literature is not available in braille, alternative languages or large print.
There is a portable chip and pin machine available.
The floor to the reception area is non-slip.
Front Bar
The front bar is on the right-hand side as you enter the casino.
The bar does not have a drop-down section.
The height of the bar is 1170mm.
The floor surface is not slip resistant.
Some seating may not be appropriate for all users as there are no armrests.
There is a chip and pin machine available that is portable.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for intended use.
Toilets
Female Toilets
This area is not accessible due to stepped access
There are 2 steps down to theses toilets.
A handrail is in place and the steps have nosing’s.
Please be aware that a larger cubicle is not available for ambulant disabled people. Door width 580mm.
Male Toilets
The men’s toilets are opposite the entrance to front bar behind reception.
The men’s toilets are inaccessible as they are up one step.
The urinals are all low level.
There are no grab handles next to the urinals.
Please note there is no larger cubicle for ambulant disabled people.
Accessible Toilet
The accessible toilet is opposite the reception area next to the slot machines.
There is a clear width of 830mm on the door. The toilet is right hand transfer.
Access to Gaming Floor
Access to Gaming Floor
From Reception there are two sets of steps down to the gaming floor a set of 3 steps and a set of two steps. There are handrails on both sides of the set of 3 steps and there are tactile strips and contrast stair nosings on them. There are no handrails on the set of two steps. There are contrast stair nosings.
Slots Gaming Area
Slots Gaming Area
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for intended use.
All seating is stable.
Some users may find the seating unsuitable as they don’t have armrests.
The floor surface is non-slip.
The floor surface is suitable for wheelchair users.
Bar Area
Bar Area
The Bar does not have a drop-down section.
The bar is 1140 high.
The floor surface is slip resistant.
Seating provided is stable and has armrests.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for intended use.
There is a portable chip and pin machine available.
There is table service available.
An induction loop is not available.
Literature is not available in braille, alternative languages or large print.
Gaming Floor and Poker Area
Gaming Floor and Poker Area
Access to the gaming floor is down two steps. There is a ramp available if needed.
All clear widths are adequate
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for intended use.
The floor surface is slip resistant.
The floor surface is suitable for wheelchair users.
Cash Desk/Cash Machine
Cash Desk
There is no drop-down section on the cash desk.
The height is 1120mm
An induction loop is not available.
Literature is not available in braille, alternative languages or large print.
There is a portable chip and pin machine available.
Cash Machine
Wheelchair users can access and turn around in front of the cash machine.
The controls are within the recommended height specification.
There are cash machines in the main gaming floor and slots area.
Main Restaurant
Main Restaurant
Access via two sets of 3 steps.
Both sets of steps are lit and have contrasting nosings.
The curved steps have three handrails one to either side and one set in the middle.
The three steps to the right hand side of the restaurant have a clear width of 1470mm.
The two steps to the one side have a handrail with a clear width of 1240mm.
The floor is non slip.
All seating is the same height and is a mix of booths and chairs.
There are 4 steps at the end of the restaurant that lead to the Mayfair hotel.
The steps have handrails and contrast stair nosings.
High Stakes/Salle Prive
High Stakes/Salle Prive
Access to the High Stakes/Salle Prive is through double doors.
All clear widths are adequate.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for intended use.
The floor surface is slip resistant.
The floor surface is suitable for wheelchair users.
There is a toilet at the rear of this room.
Access to the toilet is stepped. There is no handrail on the steps.
Access door is 730mm