Genting Casino Wirral
25/27 Oxton Road
Birkenhead
Wirral
CH41 2QQ
t: 0151 653 6667
Transport
A bus stop is located on Oxton Road, by the corner of Cook Street. Bus services travel to and from the local area.
Car Park and Drop Off
Genting Casino Wirral has its own car park, which is of free of charge for use by customers. The car park offers two accessible bays and step free access is possible from this car park to the main entrance. Please note that there is a height restriction at the main entrance to the car park, however there is access to the rear which can be arranged with staff.
Access at Entrance
The entrance to the casino has large, double, manual doors. The threshold is level and step-free access is possible into the casino.
Reception
Just inside the entrance is the reception lobby, with the reception located to your right as you enter.
Facilities
The casino provides a number of facilities designed to improve accessibility, such as lift access to all areas, an accessible toilet, and moveable furniture on the gaming floor to allow access to all gaming areas.
Access to all Areas
The casino is split over two floors, with all of the gaming facilities and the restaurant and bar on the upper floor. Step-free access between floors is possible using the passenger lift and step-free access to all areas on each floor is possible
Access in More Detail:
Car Park
Car Park
There are 2 accessible spaces.
The dimensions of the designated parking bays are adequate.
There is no designated pedestrian route to the pavement from the parking bay.
The car park surface is smooth and even.
The footpath routes from the designated parking/drop off point are not on an even surface.
Please note that the entrance to the casino car park is height restricted. There is a rear entrance to the car park which staff will assist visitors to access where the main entrance is not suitable.
Main Entrance
Main Entrance
Surfaces on the approach to the entrance are suitable for wheelchair users.
The door is manual.
There are pull handles.
The door opens out.
The effective clear width of the door is at a minimum of 800mm.
The threshold is level.
The pull handle is within reach of all users.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.
The approach route is at a minimum width of 1800mm.
The approach route is clearly defined.
The approach route is free from obstructions.
Reception
Reception
There is not a lowered counter section provided.
The height of the standard desk is 1100mm.
There is no induction loop available at the reception desk
A sign language interpreter cannot be provided.
There is a Chip and Pin Machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.
Access to Gaming Floor
Access to the gaming floor is via stepped access or lift.
The lift has no braille buttons or audible floor announcement.
The stairs are well lit.
There are handrails either side of the stair case.
Nosings effectively highlight the step edges.
Internal Doors to Casino
The doors are manual.
There is a pull handle.
The effective clear width of the door is at a minimum of 800mm.
The threshold is level.
The pull handle is within reach of all users.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.
Ground Floor Toilets
Accessible Toilet
The toilet layout is suitable for left-handed transfers.
The door width is adequate.
The door is light enough to open easily.
There are grab rails provided.
There is an assistance alarm.
Female Toilets
The toilets are located in an accessible location.
The doors are lightweight enough to open easily.
A larger cubicle is not available for ambulant disabled people.
Male Toilets
The toilets are located in an accessible location.
The doors are lightweight enough to open easily.
A low-level urinal is not provided in the male WC.
A larger cubicle is not available for ambulant disabled people.
There are no handrails positioned either side of the urinal for support.
First Floor Gaming Area
First Floor Gaming Area
The doors are manual.
There is a pull handle.
The effective clear width of the door is at a minimum of 800mm.
The threshold is level.
The pull handle is within reach of all users.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.
Lighting is adequate for the intended use.
The seats provided are stable.
The seating has armrests.
Seating is provided in a range of heights.
The clear widths are adequate.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.
Cash Desk
Cash Desk
There is not a lowered counter section provided.
The height of the standard counter is 1100mm.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
There are no induction loops available.
There is a chip and pin machine available.
The chip and pin machine can be moved for a wheelchair user or seated person to operate the system.
Fahrenheit Bar and Grill
Fahrenheit Bar and Grill
The area has stepped access and can also be accessed via the card room on the same level as this has a platform lift.
The restaurant has table service and serves light meals and snacks.
Clear widths are suitable for wheelchair usage.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.
Card Room
Card Room
The card room is located to the right of the bar and restaurant.
Seating within the card room is at the same height with no armrests.
Clear widths are adequate.
Access to the card room is by stepped access or by a platform lift.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.
Smoking Terrace and Refuge Area
Smoking Terrace
Clear widths for wheelchair access may be restricted.
Chairs with arms are provided.
Surfaces are slip resistant and suitable for wheelchair users.
Disabled Refuge Point
The disabled refuge point is on the external smoking area.
The evac chair is kept in the administration room next to the smoking area.