Stoke

The casino has its own large car park which is free of charge for use by customers. The car park has three sets of accessible bays, offering 7 spaces in total. Fully level access from the car park into the casino is possible.

The casino has a convenient drop off point for customers, located directly outside the main entrance. Step-free access into the casino is possible from the drop off.

The main entrance to the casino has large, double, fully-automatic, sliding doors. The threshold at the entrance is level throughout. This entrance should be accessible to all users. Just inside the entrance is the reception lobby, with the reception desk in front of you as you enter.

Reception
The reception desk has a height of 1050mm.
There is a lowered section at the right-hand side of the reception desk which has a height of 815mm.
There is a portable induction loop at reception but there is no signage for this.
There is no literature available in large print or Braille.
There is no literature available in languages other than English.
Literature is not available in an audio format.
A sign language interpreter cannot be provided.
The seating in in reception is stable.
The seating has arm rests.
All the seating in reception is the same height.
The floor surfaces are level and suitable for wheelchair users.
The level of lighting is suitable for the intended purpose.
The acoustic environment is suitable for the intended purpose.

From reception the main casino is accessed through fully-automatic glass sliding doors.
The floor surface is smooth and level and suitable for wheelchair users.

Gaming Floor
The gaming floor has adequate clear widths and all areas are suitable for the passage of wheelchairs.
Seating at the tables and machines is stable.
Some seating has back rests.
The seating does not have arm rests.
Some seating is height-adjustable.
The lighting levels are suitable for the intended purpose.
The acoustic environment is suitable for the intended purpose.

Poker Room
The poker room is located to the right-hand side of the gaming floor from reception on a raised area and can be accessed via steps or ramp.
The ramp meets the necessary dimensions for gradient, width and length.
The ramp has hand rails.
The ramp is well-lit.
There are two sets of steps up to the poker room.
The steps do not have hand rails.
Nosing’s are delineated on the steps.
Clear widths in the poker room are adequate and suitable for wheelchair users.
The lighting levels are suitable for the intended purpose.
The acoustic environment is suitable for the intended purpose.

Cash Desk
The cash desk on the gaming floor is all one height with no lowered section.
There is no induction loop at the cash desk.
There is no signage or literature available in large print or Braille.
There is no literature available in languages other than English.
The cash desk has a chip and pin machine.
The chip and pin machine can be moved for a wheelchair user or seated person to use it.
The lighting at the cash desk avoids silhouetting.

There is an ATM to the right-hand side of the cash desk.
The ATM is accessible to all users.
There is a second ATM located in the slot machine area.
The ATM is accessible to all users.

Toilets
The customer toilets are in an accessible location in the corner of the gaming floor between reception and the bar.
Signage for the toilets is clear and well-lit.

Male Toilets
There are two doors into the male toilets.
Both doors swing inwards.
The clear widths of the doors are adequate.
The doors are light enough for all users.
The doors have push handles.
The threshold is level.
There are four cubicles.
One cubicle is wider and suitable for ambulant disabled persons.
The door to this cubicle has a width of 750mm.
This cubicle has hand rails.
There is no lower level urinal.
The taps to the basins are automatic sensor operated.

Female Toilets
There are two doors into the female toilets.
Both doors swing inwards.
The clear widths of the doors are adequate.
The doors are light enough for all users.
The doors have push handles.
The threshold is level.
There is a wider cubicle suitable for ambulant disabled persons.
The door to this cubicle has a width of 885mm.
This cubicle has hand rails.
There is an island vanity unit containing the hand basins.
The taps to the basins are automatic sensor operated.

Accessible Toilet
The door to the accessible toilet had a width of 905mm.
The door opens outwards.
There is a pull handle at a height accessible to all users.
The threshold is level.
The toilet is suitable for right-handed transfer.
There are hand rails.
There is an assistance alarm cord.
The signage for the accessible toilet is clear and illuminated.

Bar Lounge and Restaurant Access
From the gaming floor, the bar and restaurant can be accessed by ramps or steps.
One ramp leads up into the bar area and the other ramp leads up into the restaurant area.
Both ramps meet the necessary dimensions for gradient, width and length.
The ramps have handrails.
The ramps are well-lit.
The steps are between the bar and restaurant area.
There are two sets of two steps at right-angles.
The steps have hand rails.
The steps have delineated nosings.
The steps are well-lit.

Restaurant
This is an a la carte and bar food style restaurant.
The restaurant has table service.
The restaurant has a counter service.
There is no information in large print or Braille.
The seating in the restaurant is stable.
The seating does not have arm rests.
The seating is all one height.
The clear widths in the restaurant area are adequate for a wheelchair to pass freely between the tables.
The surfaces are level.

Bar and Lounge
The bar has a height of 1100mm.
There is a lowered section at the left-hand side with a height of 845mm which is accessible to wheelchair users.
There is no literature in large print or Braille.
The seating in the bar and lounge in stable.
Some seating has arm rests.
Seating in available in different heights.
Some seating may not be suitable for all users.
The clear widths in the bar and lounge area are adequate for a wheelchair to pass freely.
The surfaces are level.

Smoking Terrace and Toilets
Adjacent to the poker room is access to an external smoking terrace.
There are double fire exit doors.
The doors have push handles.
The threshold is level.
There is a carpeted corridor with a short ramp to a further single door leading to the smoking terrace.
The smoking terrace may not be suitable for all users.
From the corridor, there is a single male toilet and single female toilet.
These toilets are accessed via a step and the cubicles are not suitable for wheelchair users or ambulant disabled persons.

There is no accessible route to this area.
The 2nd Floor is accessible by stepped access only.

Internal Doors
The doors are manual.
There is a lever handle.
Please be aware that the opening width of the doorway is 551mm.
The threshold is level.
The lever handle is within reach of all users.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.

General Area
The clear widths are adequate.

Lighting
The level of lighting is sufficient for the intended use.

Acoustics
The acoustic environment is suitable for the intended use.

Surfaces
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.