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Genting Club Southport
The Promenade
Southport
Merseyside
PR9 0DZ

t: 01704 504700

Access information:
Direct Enquiries Audited

 

 

Transport

There is a bus stop on Neville Street approximately 150 metres from the casino entrance.

Car Park and Drop Off

There is a car park available on the basement level which is approached from the rear of the casino and the adjacent Ramada hotel. There are five accessible spaces available and a ramp leads to the casino entrance.

Access at Entrance

Access to casino reception from the car park is via passenger lift or stairs. The approach from the street to the main entrance of the casino is on level surfaces, free from obstruction and suitable for wheelchair users.

Reception

The Reception is located on the ground floor adjacent to the lifts and stairs. It is signed with good lighting and good circulation at the front of the desk.

Facilities

There are toilets located on both floors of the casino, including accessible toilets on both levels.

Access to all Areas

From Reception access to the gaming floor is via lift or stairs.


Access in More Detail:

 

Car Park

 

There is a car park available on the basement level which is approached from the rear of the casino and the adjacent Ramada hotel. There are five accessible spaces available and a ramp leads to the casino entrance. Car park surfaces are level and there is safe pedestrian access from the designated parking to the entrance. There is a door activation button for the automatic door to the entrance which is accessible to wheelchair users.

 

Access from Car Park

 

Access from Car Park to Lift Lobby
The internal doors are automatic.
The doors are glazed.
There are pull handles within reach of all users.
The clear width of the door is a minimum of 800mm.
The threshold is level.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.
The automatic doors remain open long enough for a slow-moving person to pass through.
Signage from the car park into the entrance lobby is clear and illuminated.

Access to casino reception from the car park is via passenger lift or stairs.
The lift is accessible to wheelchair users.
The threshold is level.
The lift control buttons are accessible to all users.
The control buttons have raised symbols.
The car park lift opens directly into reception.
The stairs from the car park have handrails.
The steps have delineated nosings.
The stairs are well-lit.
The stairs access reception through two sets of double doors.
The doors are part-glazed.
The doors have pull handles within reach of all users.
The doors have self-closing devices.

 

Main Entrance

 

Main Entrance
The approach from the street to the main entrance of the casino is on level surfaces, free from obstruction and suitable for wheelchair users.
The entrance doors are automatic.
The doors open outwards.
The doors are glazed.
The clear width of the doors is 2 x 800mm.
The threshold is level.

 

Reception

 

Reception
The reception desk has a single height of 1400mm.
There is no lowered section at the desk.
Staff will assist customers who are unable to reach the desk.
There is an induction loop at reception.
There is no literature available in large print or Braille.
There is no literature available in languages other than English.
There are staff who speak other languages.
The surfaces in reception are level and the clear widths are adequate and suitable for the passage of wheelchairs.
The seating in reception is stable.
Some seating has armrests.
The lighting levels are sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.

 

Ground Floor Accessible Toilet

 

Ground Floor Accessible Toilet
Behind the reception desk to the right hand side of the passenger lifts to the casino floor there is an accessible toilet.
This toilet layout is suitable for left-handed transfers.
There are hand rails.
There is an emergency assist cord.
The door width is adequate.
The door is light enough to open easily.

 

Lifts

 

Lifts
There are two passenger lifts located behind the reception desks.
These lifts take customers to the first floor of the casino.
The lifts are suitable for wheelchair users.
The control buttons have Braille symbols for the floors.
The lift door widths are adequate.
The thresholds are level.

 

First Floor Bar and Restaurant

 

Bar
The bar has a single height of 1400mm.
There is no lowered section at the bar.
The seating in the bar area is stable.
Some seating has arm rests.
Seating is provided in different heights.
The lighting levels in the bar area are sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.

Restaurant
The restaurant offers table service.
There are no menus available in large print or Braille.
The clear widths are adequate and suitable for the passage of wheelchairs.
The seating in the restaurant is stable.
The seating does not have armrests.
The restaurant is on a raised level accessed via steps or a ramp.
There are two steps up.
The steps have handrails.
The steps have delineated nosings.
The steps and immediate area are well-lit.
The ramp meets the necessary dimensions for gradient, width and length.
There are handrails.
The ramp and immediate area is well lit.

 

External Dining Terrace

 

External Dining Terrace
There is an external dining/smoking terrace which is accessed from the restaurant.
The door widths to the terrace are adequate.
The doors have pull handles within reach of all users.
The threshold is level and suitable for the passage of wheelchairs.
The clear widths on the terrace are limited in places and some areas may not be accessible to wheelchair users.
The seating on the terrace is stable.
The seating has backrests.
Some seating has armrests.
The seating is all one height and may not be suitable for all users.

 

Gaming Area

Gaming Area
The clear widths in the gaming area are adequate and suitable for the passage of wheelchairs.
The floor surface is level and slip resistant.
The seating at the gaming tables and machines is stable.
Some seating has backrests.
The seating does not have armrests.
There are two ATMs located on the gaming floor within reach of all users.
The level of lighting is sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.

Poker Room
The poker room is accessed via level surfaces from the gaming floor or via two steps down from the restaurant area.
The clear widths in the poker room are adequate and suitable for the passage of wheelchair users.
The seating in the poker room is stable.
The seating has backrests.
The seating does not have armrests.
The seating is all one height and may not be suitable for all users.
The level of lighting is sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.

Cash Desk
The height of the standard counter is 1400mm.
There is not a lowered counter section provided.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
There is an induction loop available at the cash desk.
There is a chip and pin machine available.
The chip and pin machine can be moved for a wheelchair user or seated person to operate the system.

Smoking Terrace

Smoking Terrace
There is an external smoking terrace accessed from the gaming area.
There is a single door with adequate clear widths into a lobby.
There are double doors from the lobby onto the terrace.
The clear widths of the double doors are adequate.
There are pull handles within reach of all users.
The thresholds are level and suitable for the passage of wheelchair users.
There is sufficient room on the terrace for wheelchair users to pass freely.
The seating on the terrace is stable.
The seating has backrests.
The seating does not have armrests.
The seating is all one height and may not be suitable for all users.

First Floor Toilets

First Floor Accessible Toilet
The accessible toilet is easily located between the passenger lifts and the bar area.
The clear door width is adequate.
The door is light enough to open easily.
The toilet layout is suitable for right-handed transfers.
There are hand rails.
There is an emergency assist cord.
The signage for the toilet is clear and illuminated.

First Floor Male Toilets
The male toilets are located in an accessible location.
The doors are lightweight enough to open easily.
A low-level urinal is not provided in the male toilets.
There is a larger cubicle provided that may be suitable for ambulant disabled people.
There is a handrail provided in the wider cubicle.
The signage for the toilets is clear and illuminated.

First Floor Female Toilets
The female toilets are located in an accessible location.
The doors are lightweight enough to open easily.
There is a larger cubicle provided that may be suitable for ambulant disabled people.
There is a handrail provided in the wider cubicle.
The signage for the toilets is clear and illuminated.