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Genting Club Terminus Terrace
Terminus House
Terminus Terrace
Southampton
Hampshire
SO14 3FE

t: 0238 022 1021

Access information:
Direct Enquiries Audited

Transport

Bus stops are available a short distance away on Queens Terrace and Dock Gate 4.  There is a taxi rank opposite the casino.

Car Park and Drop Off

There is a large car park on level access to the front of the casino entrance on Terminus Terrace.
There are no marked out disabled bays.
There is also additional parking to the rear of the building available to customers should they require it.

Access at Entrance

Genting Club Terminus Terrace has 3 steps as its only access at the entrance, however there are handrails available for customers with mobility impairments to assist them to gain access.
There are no nosings to highlight the steps or tactile paving top and bottom.
There is no ramp access to the front of the building.
Staff at the casino are on hand to help any customers should they require it and can access the casino via the rear fire exit doors that have no steps.

Reception

On entering the casino the reception desk is on your left hand side. Reception staff are on hand to help visitors and give them information or assistance where required.

Facilities

Genting Club Terminus Terrace has male and female toilets located in the gaming
area for visitor use. Within the gaming area there is a cashier’s counter and gaming
tables. There is a restaurant and a lounge area for customers to use however,
visitors should be aware that this is located up some steps.

Access to all Areas

Genting Club Terminus Terrace is a large old building that has been converted into a
casino and as a result there are steps and stairs to gain access to the entrance and
throughout to get to various parts of the gaming areas and restaurants.


Access in More Detail:

Car Park and Drop Off

Car Park and Drop Off
There is a large car park on level access to the front of the casino entrance on
Terminus Terrace.
There are no marked out disabled bays.
There is also additional parking to the rear of the building available to customers
should they require it.

Access at Entrance

Access at Entrance
Genting Club Terminus Terrace has 3 steps as it’s only access at the entrance,
however there are handrails available for customers with mobility impairments to
assist them to gain access.
There are no nosings to highlight the steps or tactile paving top and bottom.
There is no ramp access to the front of the building.
Staff at the casino are on hand to help any customers should they require it and can
access the casino via the rear fire exit doors that have no steps.
The door is manual.
There are pull handles.
The door opens in.
The effective clear width of the door is at a minimum of 800mm.
The threshold is level.
The pull handle is within reach of all users.

Rear access via the fire exit doors has a raised threshold.

Outside Seating Area

Outside Seating Area
This area is to the front of the casino and comprises of tables and chairs all chairs
have arms.
The flooring is level and non-slip.
Clear widths are adequate.
The area has fixed screening from the public footpath and vehicular access.
Protection from the weather is by means of umbrellas.

Reception

Reception
On entering the casino the reception desk is on your left hand side. Reception staff
are on hand to help visitors and give them information or assistance where required.
There is no induction hearing loop.
Staff are multi lingual.
There is no information in larger print, braille or other languages.

Bar Area

Bar Area
This is a bar service style restaurant.
The restaurant has table service. The restaurant has a counter service.
Please be aware the self-service counter may not be accessible for all users.
Braille menus are not available.
Large print menus are not available.
There is enough space for a wheelchair user to pass freely between tables.
The seats provided are stable.
The seating has armrests.
Seating is provided in a range of heights.
The acoustic environment is suitable for the intended use.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The signs are at an appropriate height.
Symbols are used to supplement the text.
The signboard surface does minimise glare and reflection.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Restaurant and Lounge

Restaurant and Lounge Area
There is no accessible route to this area.
The restaurant area is not accessible due to step access.
Dark nosings effectively highlight the steps.
There are no handrails.
The floor surface is suitable for the passage of wheelchair users. Although access is
restricted for wheelchair users due to stepped access.
The floor surfaces are slip resistant.
Clear widths are restricted and may prevent access for wheelchair users.
Seating in the restaurant and lounge area is of similar height with no arm rests.
The level of lighting is suitable for the intended use
The acoustic environment is suitable for the intended use.

Gaming Area and Cash Desk

Gaming Area
The level of lighting is sufficient for the intended use.
The clear widths are adequate.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Cash Desk
There is not a lowered counter section provided.
The height of the standard desk is 1120mm.
The height of the counter is 1120mm
There is a Chip and Pin Machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated
person to operate the system.
Wheelchair users can access and turn around in front of the cash machine.
The controls are within the recommended height specification.

Toilets

Male Toilets
The doors are lightweight enough to open easily.
There is no low-level urinal provided in the male WC.
Please be aware a larger cubicle is not available for ambulant disabled people.
There are handrails positioned either side of the urinal for support.
Note the door is only 750mm wide.
No accessible toilet is provided at this casino.

Female Toilets
The doors are lightweight enough to open easily.
Please be aware a larger cubicle is not available for ambulant disabled people.
The width of the door is only 750mm
No accessible toilet is provided at this casino.

Smoking Terrace

Smoking Terrace
The seats provided are stable.
The seating may not suit all intended users as there are no armrests.
Some customers may not find the seating suitable as the seats are all at the same
height.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.
The doors are manual.
The effective clear width of the door is at a minimum of 800mm.
Please be aware that the threshold is not level.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing
devices.