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Genting Club Reading
18 Richfield Avenue
Reading
Berkshire
RG1 8PA

t: 0118 939 1811

Access information:
Direct Enquiries Audited

Transport

There is a bus stop situated directly outside the casino, which is served by local city centre buses. Customers should be aware that there is no step-free access from this stop, and the surface at the bus stop may not be suitable for all customers.

Car Park and Drop Off

The casino offers its own car park, which is free of charge to customers. This car park has two marked accessible bays provided for the use of blue badge holders. The car park is level throughout and access into the casino is step-free.

Access at Entrance

The entrance to the casino consists of a large, manual revolving door, supplemented by a semi-automatic pass door to the left. The push pad to open the pass door is located on the wall to the left of the entrance. The entrance is level throughout and offers step-free access into the casino. The semi-automatic door has a clear width of 1140mm. The door opens outwards. The threshold is level.

Reception

Immediately inside the entrance is the reception lobby, with the reception desk located directly in front as you enter.

Facilities

An on-site restaurant and bar is provided, which can be accessed step free. In addition, a number of accessible facilities are provided, including accessible toilets and plenty of seating throughout the venue. Staff assistance is always readily available.

Access to all Areas

Once inside the Entrance Lobby access to all areas is on one floor with varying levels accessed by step or ramp.


Access in More Detail:

Car Parking

The casino offers its own car park, which is free of charge to customers. This car park has two marked accessible bays provided for the use of blue badge holders. The car park is level throughout and access into the casino is step-free.

Main Entrance

The entrance to the casino consists of a large, manual revolving door, supplemented by a semi-automatic pass door to the left. The push pad to open the pass door is located on the wall to the left of the entrance. The entrance is level throughout and offers step-free access into the casino. Immediately inside the entrance is the reception lobby, with the reception desk located directly in front as you enter.
The semi-automatic door has a clear width of 1140mm.
The door opens outwards.
The threshold is level.

Reception

Reception
The reception desks have a height of 1040mm.
There is no induction loop at reception.
There is no seating in the reception area.
To the left of reception is a ramp to access the lounge and bar area.
To the right of reception is level access onto the gaming floor.

Gaming Area

Gaming Floor
The gaming floor has adequate clear widths and is suitable for wheelchair users.
The seating at the gaming tables and slot machines is stable.
The seating does not have arm rests.
Some seating has back rests.
The height of some seating is adjustable.
Table service is available on the gaming floor.
There is an ATM situated on the gaming floor near to reception which is accessible to all users.
The lighting levels are sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.

Cash Desk
The cash desk has a single height of 1160mm with no lowered section.
There is no induction loop.
There is an ATM situated next to the cash desk which is accessible to all users.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
There is a chip and pin machine available.
The chip and pin machine can be moved for a wheelchair user or seated person to operate the system.

Gaming Floor Toilets

Gaming Floor Toilets
The gaming floor toilets are accessed via a ramp.
The ramp meets the necessary dimensions for gradient, width and length.
There are handrails.
The ramp and immediate area is well lit.

Male Toilets
The toilets are located in an accessible location.
The entrance doors have a clear width of 680mm
The cubicle doors have a clear width of 550mm.
A low-level urinal is not provided in the male toilets.
There are no hand rails positioned either side of the urinal for support.
There are no hand rails in the cubicles.
A larger cubicle is not available for ambulant disabled people.

Female Toilets
The toilets are located in an accessible location.
The entrance doors have a clear width of 650mm.
The cubicle doors have a clear width of 590mm.
There is a larger cubicle provided that may be suitable for ambulant disabled people.
There are no hand rails in any of the cubicles.

Accessible Toilet
The door has a clear width of 1014mm.
The toilet layout is suitable for left-handed transfers.
There are hand rails provided.
There is an assistance alarm.

Fahrenheit Restaurant and Bar

The restaurant is an a la carte style restaurant.
The restaurant offers table service.
The lounge and bar area can be accessed via ramp from reception or step from the gaming floor.
The ramp meets the necessary dimensions for gradient, width and length.
There are handrails.
The ramp and immediate area is well lit.
The step has delineated nosing.
The seating in the lounge and bar is stable.
Some seating has arm rests.
Seating is available in different heights.
The clear widths are adequate and can be accessed by wheelchair users.
The bar is all one height and there is no lowered section.
The restaurant area can be accessed via ramp or steps.
The ramp meets the necessary dimensions for gradient, width and length.
There are handrails.
The ramp and immediate area is well lit.
The steps have hand rails and delineated nosing’s.
Seating in the restaurant is stable.
The restaurant seating does not have arm rests.
Clear widths are adequate and suitable for wheelchair users.
The lighting levels in the bar and restaurant are suitable for the intended purpose.
The acoustic environment is suitable for the intended purpose.
Floor surfaces are level and suitable for wheelchair users.

Smoking Areas

There is access from the bar to an external smoking terrace. The surfaces are level and suitable for wheelchair users. However there is a small lip at the doorway.
There is a second smoking area accessed from the slots area of the gaming floor.
The access is level and suitable for wheelchair users
The smoking area itself is narrow and wheelchair users may find turning space restricted.

Bar Toilets

Bar Toilets
There are male and female toilets next to the bar which are accessed on level surfaces.

Female Bar Toilets
The toilets are located in an accessible position.
There are two cubicles.
There is no wider cubicle suitable for ambulant disabled people.
There are no hand rails in the cubicles.

Male Bar Toilets
The toilets are located in an accessible position.
There is no low-level urinal.
There are no hand rails to the urinals.
There are three cubicles.
One cubicle is fully accessible.
The accessible cubicle is suitable for left-handed transfers.
There are hand rails.
There is an assistance alarm.

Refuge Area

Refuge Area
From the restaurant area there is level access to a disabled refuge area with an Emergency Voice Communication System.

Adjacent to the refuge area is a further ladies toilet.
This toilet has restricted access and is not suitable for wheelchair users.
There are no hand rails in the cubicle.