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Genting Casino Plymouth
2 Union Street
Plymouth
Devon
PL1 2SR

t: 01752 228 930

Access information:
Direct Enquiries Audited

Transport

There is a good public transport link next to the casino with bus stops and taxi ranks located just outside the entrance. The access route from the local services is on level street pavement.

Car Park and Drop Off

There is a large Council owned pay and display surface level car park located to the rear of the casino. The car park has designated accessible spaces. The access to the rear entrance is via an access road from the car park to other businesses near to the casino.

Access at Entrance

Both the rear and the front entrances have steps. The front entrance has the meet and greet reception desk where staff are in attendance during opening hours. Both entrances have clear signage to indicate the casino.

Reception

The Reception is located on the ground floor adjacent to the stairs. There is good lighting and good circulation at the front of the desks.

Facilities

The casino has two toilets located on the second floor but there is no accessible toilet within the building. The gaming room has a variety of gaming tables. There is also a bar located in the gaming room and food and drinks are served here.

Access to all Areas

There is no step-free access into the casino.  Once inside the entrance lobby access to the gaming floor is via stairs.


Access in More Detail:

Main Entrance

Entrance
There is a step up to the entrance to reception.
There are no hand rails to the step.
The step does not have tactile paving.
There are no nosings to delineate the step.
The step and immediate area is well lit.
The double entrance doors are glazed.
The doors open inwards.
The doors have pull handles within reach of all users.
The doors have a clear width of 700mm for each door.
This entrance is not accessible to wheelchair users due to the step.

Reception

Reception
There are two reception desks with a height of 1040mm.
There is no lowered section at the reception desks.
There is no induction loop available at the reception desk.
Literature is not available in large print.
There is no literature available in Braille.
Literature is not available in an audio format.
A sign language interpreter cannot be provided.
Literature is not available in alternative languages.
The level of lighting is sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.

Access to First Floor Gaming and Bar

Access to First Floor Gaming and Bar
Access to the first floor gaming and bar area is via stairs only.
There is no customer lift on the premises.
The stairs from reception have hand rails.
The steps have contrasting wood nosings.
The stairs are well-lit.
Access from the rear entrance is via stairs only.
The rear access stairs have hand rails.
The steps have delineated nosings.

Gaming Area and Bar

Gaming Area and Bar
The bar has a single height of 1000mm.
There is no lowered section at the bar.
The seating at the bar and in the bar area is stable.
Some seating has arm rests.
Seating is provided in different heights.
Literature is not available in large print.
There is no literature available in Braille.
Literature is not available in an audio format.
The clear widths on the gaming floor are adequate.
The seating at the tables and machines is stable.
The seating does not have arm rests.
Some seating is height adjustable.
The level of lighting is sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.

Second Floor Toilets

Access to Second Floor Toilets
Access to the male and female toilets on the second floor is via stairs only.
The stairs have hand rails.
The steps have delineated nosings.
The stairs are well-lit.

Male Toilets
The toilets are not in an accessible location.
The entrance door to the male toilets has a clear width of 700mm.
The cubicle doors have clear widths of 590mm.
There is no wider cubicle suitable for ambulant disabled persons.
There are no hand rails in the cubicles.
There is no lower level urinal.
There are no hand rails to the urinals.

Female Toilets
The toilets are not in an accessible location.
The entrance door to the female toilets has a clear width of 780mm.
The cubicle doors have clear widths of 590mm.
There is no wider cubicle suitable for ambulant disabled persons.
There are no hand rails in the cubicles.