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Palm Beach
30 Berkeley Street
Mayfair
London
W1J 8EH

t: 020 7493 6585

Access information:
Direct Enquiries Audited

Transport

The Palm Beach Casino has good public transport systems within easy reach, including Green Park Underground Station located a short walk away on Stratton Street and a bus stop heading towards Oxford Circus also on Stratton Street. There is also a taxi rank located near to the Mayfair Hotel which is just round the corner from the casino entrance.

Car Park and Drop Off

There is no car parking at this casino.

Access at Entrance

The main entrance to the casino has double doors. There is a doorman available throughout business hours. It is noted that there is a sloped step up from the pavement to the lobby.

Reception

Reception area is down either two or three stairs dependant on the route you take.
There are handrails on both sides of the set of 3 steps and there are tactile strips on them.
The set of two steps have a set of low level glass gates on them.

Facilities

There are toilets located within the casino including an accessible toilet.

Access to all Areas

Palm Beach Casino comprises of one floor on different levels. Ramps are available for wheelchair access if required. The circulation within the casino is mainly open plan areas.

Access in More Detail:

Main Entrance

Main Entrance
The main entrance to the casino has double doors. There is a doorman available throughout business hours. It is noted that there is a sloped step up from the pavement to the lobby.

Front Bar

Front Bar
The front bar is on the right-hand side as you enter the casino.
The bar does not have a drop-down section.
The height of the bar is 1170mm.
The floor surface is not slip resistant.
Some seating may not be appropriate for all users as there are no armrests.
There is a chip and pin machine available that is portable.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for intended use.

Reception

Reception
Reception area is down either two or three stairs dependant on the route you take.
There are handrails on both sides of the set of 3 steps and there are tactile strips on them.
The set of two steps have a set of low level glass gates on them.
The steps are not non-slip.
The floor to the reception area is non-slip.
There is not a drop-down section on the reception desk. The desk is 1170 high.
An induction loop is not available.
Literature is not available in braille, alternative languages or large print.
There is a portable chip and pin machine available.

Toilets

Accessible Toilet
The accessible toilet is opposite the reception area next to the slot machines.
There is a clear width of 830mm on the door.
The accessible toilet does not have the correct facilities. It does not have pull cord and there is not sufficient space for safe transfer.

Female Toilet
A ladies’ toilet is opposite the accessible toilet.
Please note that a larger cubicle is not available for ambulant disabled people.

Male Toilets
Opposite the entrance to front bar.
There is no low-level urinal.
There are no grab handles next to the urinals.
Please note there is no larger cubicle for ambulant disabled people.

Bar and Restaurant

Bar and Restaurant Area
The Bar does not have a drop-down section
The bar is 1170 high
The floor surface is slip resistant.
Seating provided is stable and has armrests.
Here is a chip and pin machine available that is portable
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for intended use.
There is a portable chip and pin machine available
There is table service available.
An induction loop is not available.
Literature is not available in braille, alternative languages or large print.

Gaming Floor

Slots Gaming Area
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for intended use.
All seating is stable.
Some users may find the seating unsuitable as they don’t have armrests.
The floor surface is non-slip.
The floor surface is suitable for wheelchair users.

Gaming Floor
Access to the gaming floor is down two steps. There is a ramp available if needed.
All clear widths are adequate
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for intended use.
The floor surface is slip resistant.
The floor surface is suitable for wheelchair users.

Cash Desk
There is no drop-down section on the cash desk.
The height is 1120mm
An induction loop is not available.
Literature is not available in braille, alternative languages or large print.
There is a portable chip and pin machine available.

Cash Machine
Wheelchair users can access and turn around in front of the cash machine.
The controls are within the recommended height specification.

Private Gaming Area
Access via either ramp access or steps.
The clear width at the top of the ramp is only 750mm
There are three steps up to the floor. Handrails are in place as are tactile nosing strips and uplighters are built into the steps.

Poker Area
Access to the poker room is through double doors.
All clear widths are adequate
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for intended use.
The floor surface is slip resistant.
The floor surface is suitable for wheelchair users.

There is a toilet at the rear of the poker room.
Access to the toilet is stepped.
There is no handrail on the steps.
Access door is 730mm