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Genting Casino Newcastle
Forth Street
(Behind Central Station)
Newcastle Upon Tyne
NE1 3NZ

t: 0191 232 0900

Access information:
Direct Enquiries Audited

Transport

There are numerous transport links within Newcastle city centre close to the casino entrance, including Newcastle central train station with both local and national services. The Newcastle metro with services running every five minutes to all areas of the city and towards Sunderland and Gateshead is also nearby. Just beyond Newcastle central train station there are a large number of bus stops with services running to all areas of the city.

Car Park and Drop Off

There is a large car park available in front of the casino. There are three accessible spaces available immediately to the left of the casino entrance. It is possible to drop off less mobile customers immediately in front of the entrance. There is level step free access into the casino from the car park.

Access at Entrance

Access at the entrance is level and the entrance lobby leads into the reception area.

Reception

The Reception is located on the ground floor through the entrance lobby. It is signed with good lighting and good circulation at the front of the desk.

Facilities

There are toilets located on both the ground floor and mezzanine level, including accessible toilets on both levels.

Access to all Areas

The Casino is arranged over two floors with the majority of the gaming tables on the ground floor which has level access throughout. The mezzanine floor has the restaurant located within it which can be accessed using the passenger lift or stairs.


Access in More Detail:

Car Park and Drop Off

There is a large car park available in front of the casino. There are three accessible spaces available immediately to the left of the casino entrance. It is possible to drop off less mobile customers immediately in front of the entrance. There is level step free access into the casino from the car park.

Main Entrance

Main Entrance
The entrance to the casino is to the right side of the building as you approach. The Entrance has a set of double outward opening glazed doors which open to 1700mm. These lead into a small lobby, to the left is another set of glazed doors leading into the reception Area.
Surfaces on the approach to the entrance are suitable for wheelchair users. The threshold is level.
The doors open outwards.
The doors are glazed.
The doors are manual with pull handles within reach of all users.
Door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.
The approach width is at a minimum of 1800mm.
The approach route is clearly defined.
The approach route is not free from obstructions – bollards are in existence outside the entrance.

Reception

Reception
There is not a lowered counter section provided at the reception desk. The height of the standard counter is 1050mm with the lowest point at 950mm.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
There are no induction loops available at the counter.
The clear widths are adequate.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Ground Floor Gaming and Bar

Ground Floor Bar Servery
The standard height of the bar counter is 1000mm.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
The clear widths are adequate.
The floor surface is suitable for the passage of wheelchair users.

Ground Floor Gaming Area/Card Room
The majority of the gaming machines and tables are located on the ground floor which has level flooring throughout.

Cashiers Desk
The cashiers desk has a standard height of 1180mm.
There is no lowered section at the cashier’s desk.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
There are no induction loops available.
There is a chip and pin machine available.
The chip and pin machine can be moved for a wheelchair user or seated person to operate the system.

Ground Floor Toilets

Ground Floor Accessible Toilet
The toilet layout is suitable for right-handed transfers.
The door width is 890mm.
The door is light enough to open easily.
There are grab rails provided.
There is an emergency assist cord.

Ground Floor Male Toilets
The male toilets are located in an accessible position.
The entrance door width is 800mm.
The cubicle door width is 600mm.
A low-level urinal is not provided in the male toilets.
There are no hand rails in the male cubicles.
Flooring is dark-coloured.

Ground Floor Female Toilets
The female toilets are located in an accessible position.
The entrance door width is 785mm.
The cubicle door width is 600mm.
There are no hand rails in the female cubicles.
Flooring is dark-coloured.

Ground Floor Smoking Area

Smoking Area
From the ground floor gaming area there is level access to an external smoking area, which is fenced in.
The door to the smoking area opens inwards.
There is a very small step to the outside, delineated with white paint.

Access to Mezzanine Level

Access to the mezzanine level is by passenger lift or stairs.

The lift opening is 800mm.
There is no voice instruction in the lift.
The 0 and 1 buttons are also in Braille.

Internal doors to stairs
The doors are manual.
There is a pull handle.
The effective clear width of the door is at a minimum of 800mm.
The threshold is level.
The pull handle is within reach of all users.
The door pressure is kept to a minimum on manually operated doors fitted with self-closing devices.
The customer stairs are carpeted with delineated nosings in black.
There are handrails to both sides of the stairs.

Mezzanine Level

Mezzanine Level
The bar on the mezzanine level is a single height of 1100mm.
There is no evac chair from the mezzanine level.

Mezzanine Level Restaurant
The restaurant has table service and counter service.
There is adequate room to move between tables.
There is adequate room for wheelchair users.
The seating in the restaurant is stable.
Some seating has armrests.

Mezzanine Level Accessible Toilet
The toilet layout is suitable for left-handed transfers.
The door width is 800mm.
There are grab rails provided.
There is an emergency assist cord.

Mezzanine Level Male Toilets
The male toilets are located in an accessible position.
The entrance door width is 800mm.
There are two cubicles, one door width is 450mm and the other is 500mm.
There is no low-level urinal in the male toilets.
There are no hand rails in the male toilets.

Mezzanine Level Female Toilets
The female toilets are located in an accessible position.
The cubicle door width is 580mm.
There are no handrails in the female toilets.