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Maxims Casino Club
1a Palace Gate House
Kensington
London
W8 5LS

t: 0207 5810337

Access information:
Direct Enquiries Audited

Transport

There are bus stops close to the casino.  They have shelters and seating.

Car Park and Drop Off

There is no parking at this casino.

Access at Entrance

Please note that this casino is not suitable for ambulant disabled people due to
stepped access and a ramp not being available.  There are two steps up from street level to the lobby area then
another three steps up to the entrance doors.

Reception

The Reception is located on the ground floor.

Facilities

There are toilets located on each floor of the casino.  All floors are accessible by stairs only.  There is no accessible toilet within the casino.

Access to all Areas

Maxims casino London is an old building which comprises of ground floor, first floor,
second and third floor and basement area. The two higher floors are for staff access
only. All floors are linked by stairs only. The circulation within the casino is mainly
wide-open areas.


Access in More Detail:

Main Entrance

The main entrance to the casino has double doors. Some people may find it difficult
to reach the handles. The main entrance is easy to find as it is marked with a large
flag. It is noted that there are two steps up from street level to the lobby area then
another three steps up to the entrance doors. The steps have nosing’s on them and
the bottom set have handrails on both sides. The circulation is good in the lobby
area. The double doors open outwards.

Reception

Reception
The reception counter is manned at all times during business hours. The counter is
high and there is no drop-down area.
There is seating in the reception area which is a sofa.
The floor surface is slip resistant.
The height of the desk is 1170mm high. There is no induction loop available at reception.
Literature is not available in large print, braille or alternative languages.
A sign language interpreter cannot be provided.
Literature is not available in audio format.
There are members of staff who can speak alternative languages.
There is a chip and pin machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.
There is a cash machine in the reception area. This is not accessible for wheelchair users due to stepped access.

Basement

Basement Restaurant and Bar
Access to the restaurant is down two flights of stairs. There is no lift available.
The steps are well lit and have handrails. There are no nosings on the steps.
The stairs are slip resistant.
Access to the bar area is through a set of double doors with a clear minimum width of 800mm.
The bar has no drop-down section and stands at 1050mm high.
The threshold is level.
The clear widths are adequate.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for the intended use.
The floor surface is slip resistant.
Literature is not available in large print, braille or alternative languages.
A sign language interpreter cannot be provided.
Literature is not available in audio format.
There are members of staff who can speak alternative languages.
There is a chip and pin machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.
An induction loop is not available.
There is a mixture of seating. Some of which may not be suitable to all users as they don’t have armrests.
Table service is available.

Restaurant
The threshold is level.
The clear widths are adequate.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for the intended use.
The floor surface is slip resistant.
Literature is not available in large print, braille or alternative languages.
A sign language interpreter cannot be provided.
Literature is not available in audio format.
There are members of staff who can speak alternative languages.
There is a chip and pin machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.
An induction loop is not available.
There is a mixture of seating. Some seating may not be suitable to all users as they don’t have armrests.

Male Toilets
These toilets consist of two urinals and one cubicle.
There are no drop-down urinals and handles are not available on either side of them.
The cubicle door is only 580mm wide.
Please be aware there is no larger cubicle available for ambulant disabled people.

Female Toilets
These toilets consist of two cubicles.
The cubicle door is only 580mm wide.
Please be aware there is no larger cubicle available for ambulant disabled people.

Smoking Area
Access to the smoking area is through the bar. The smoking area is very narrow. Access is through two doors. The smallest door has a clear width of 690mm.

Ground Floor

Ground Floor Gaming Area
Entrance to the gaming floor is through two sets of double doors. Both with a minimum clear width of 800mm.
The threshold is level.
The clear widths are adequate.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for the intended use.
The floor surface is slip resistant.

Private Gaming Room
Entrance to private gaming is through a single door with a clear width of 800mm.
The threshold is level.
The clear widths are adequate.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for the intended use.
The floor surface is slip resistant.

Unisex Toilet
Single cubicle with cubicle door width of 670mm.
Please note that this is not large enough for ambulant disabled people.

First Floor

First Floor Gaming Area
Access to the gaming floor is through a set of double doors with a clear minimum width of 800mm.
The threshold is level.
The clear widths are adequate.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for the intended use.
The floor surface is slip resistant.

Cash Desk
The cash desk is 1020 high with no drop-down section.
Literature is not available in large print, braille or alternative languages.
A sign language interpreter cannot be provided.
Literature is not available in audio format.
There are members of staff who can speak alternative languages.
There is a chip and pin machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.

First Floor Smoking Area
A smoking terrace is attached to this area. Access through the entrance door is 785mm with very narrow access once through the door. This area is not accessible.

Private Gaming
The entrance door has a clear width of 960mm
The threshold is level.
The clear widths are adequate.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for the intended use.
The floor surface is slip resistant.
There is a spiral staircase to access the gallery. These are tight stairs with a clear width of 760mm.

Male Toilet
These consist of one small cubicle with a clear door width of 600mm.
Please be aware there is no larger cubicle available for ambulant disabled people.

Female Toilet
These are accessed via an additional flight of stairs.
Please note that these are not accessible due to stepped access.
These consist of one small cubicle with a clear door width of 600mm.
Please be aware there is no larger cubicle available for ambulant disabled people.

Cash Machine
There is a cash machine in the landing area. This is not accessible for wheelchair users due to stepped access.