Select Page

Genting Casino Glasgow
506-516 Sauchiehall Street
Glasgow
Lanarkshire
G2 3LW

t: 0141 332 0992

Access information:
Direct Enquiries Audited

Transport

There is a bus stop on Sauchiehall Street within 50 metres of the casino. Several bus services use this stop and continue to the central bus station where other bus services can be accessed. The bus stop has a shelter and seating.
There is a taxi rank on Sauchiehall Street outside the casino entrance. There is no dropped kerb by the taxi rank to access the pavement.

Car Park

There is an underground car park available for customers to the casino. It is approached from Sauchiehall Street and is to the right of the casino entrance. There are no designated accessible spaces available in the car park. Access to the casino from the car park is through double doors, up a ramp and then through a single door with one step up which leads into reception. Portable ramps are available to place over the step to gain access to reception.

Access at Entrance

There are two wide steps from the pavement to the entrance doors. The steps and area approaching the entrance are tiled. The steps have delineated nosings but these could be improved. There are no hand rails and some users may experience difficulty using the steps. Portable ramps are available from reception to aid wheelchair access into the building.

Reception

The reception desk is on the right as you enter the reception lobby from the main entrance. It is signed with good lighting and good circulation at the front of the desk.

Facilities

There are toilets located on the first floor including an Accessible Toilet.

Access to all Areas

Once inside the Reception area access to the gaming floor and restaurant/bar is via a lift or set of stairs.


Access in More Detail:

Car Park

Car Parking
There is an underground car park available for customers to the casino. It is approached from Sauchiehall Street and is to the right of the casino entrance. There are no designated accessible spaces available in the car park. Access to the casino from the car park is through double doors, up a ramp and then through a single door with one step up which leads into reception. Portable ramps are available to place over the step to gain access to reception.

Main Entrance

Access at Entrance
There are two wide steps from the pavement to the entrance doors. The steps and area approaching the entrance are tiled. The steps have delineated nosings. There are no hand rails and some users may experience difficulty using the steps. Portable ramps are available from reception to aid wheelchair access into the building.

Main Entrance
There are two sets of glazed doors at the main entrance to the casino.
The doors are manual.
The doors open inwards and outwards.
The clears widths of the doors are a minimum of 800mm.
The doors have pull handles within reach of all users.
The threshold is level.

Reception

Reception
The reception desk is on the right as you enter the reception lobby from the main entrance.
The desk has a single height of 1230mm.
There is no lowered section at the desk.
There is no induction loop at reception.
There is no literature available in large print or Braille.
There is no literature available in languages other than English.
The seating in reception is stable.
The seating has back rests.
The seating has arm rests.
The levels of lighting are sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.
The surfaces in reception are level and suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Access to First Floor

Access to First Floor Gaming Area/Bar and Restaurant
The first floor gaming area and bar and restaurant can be accessed from reception via stairs or passenger lift.
There are two flights of stairs up to the first floor from both sides of reception.
The stairs are well-lit.
The stairs have hand rails.
The steps have delineated nosings.
The passenger lift has raised symbols on the control panel.
There are hand rails in the lift.

Gaming Floor

Gaming Floor
The gaming floor is all on one level and the clear widths between tables and machines are suitable for the passage of wheelchair users.
The flooring is slip resistant and suitable for wheelchair users.
All slot machines are equipped with call/service buttons.
The seating at the tables and machines is stable.
Some seating has back rests.
The seating does not have arm rests.
The seating is height adjustable.
There is various signage around the casino in Mandarin.
The level of lighting is sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.

Poker Room/Mah-Jong Room

Poker Room/Mah-Jong Room
At one end of the gaming floor is an area containing a poker room and mah-jong room.
Double doors open onto this area.
The clear widths of the doors are adequate.
The doors are manual.
The doors have pull handles within reach of all users.
The clear widths are adequate and suitable for the passage of wheelchair users.
The seating in these areas is stable.
The seating has back rests.
The level of lighting is sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.
There is a refuge area through the fire exit door at one end of the mah-jong room.

Cash Desk

Cash Desk
The cash desk is located on the main gaming floor.
The desk has a height of 1150mm.
There is no lowered section at the cash desk.
There is no induction loop at the cash desk.
There is no literature in large print or Braille.
There is no literature in languages other than English.
There is a chip and pin machine at the cash desk.
The chip and pin machine is portable and can be used by wheelchair users or seated customers.
There is an ATM located next to the cash desk which is within reach of all users.

Restaurant/Bar Area

Restaurant/Bar Area
The restaurant and bar area are accessed from the gaming floor via either of two sets of two steps up.
The steps have hand rails.
The steps have delineated nosings.
The steps are well-lit.
There is no ramp access to the restaurant and bar area but the portable ramps in reception can be used if access is required for wheelchair users.
The clear widths between tables in the restaurant are restricted and this may make the passage difficult for wheelchair users.
The bar has a height of 1100mm.
There is no lowered section at the bar.
There is no induction loop at the bar.
There is no literature or menus available in large print or Braille.
There is no literature or menus available in languages other than English.
There is an 850mm high glass screen between the bar and restaurant areas.
Planters and a table have been placed close to this restricting the access to the bar.
The seating in the bar and restaurant is stable.
The seating has back rests.
The seating has arm rests.
Seating is available in different heights.
The surfaces in the bar and restaurant are level and suitable for the passage of wheelchair users.

Male Toilets

Male Toilets
The male toilets are located near the stairs on the gaming floor.
There are two single doors into the male toilets.
The doors are narrow with a maximum clear width of 660mm.
There are four cubicles.
There is no wider cubicle suitable for ambulant disabled customers.
There are no hand rails in the cubicles.
There are two strip urinals.
There are no hand rails to the urinals.
The toilets are well-lit.
The toilets are well-signed and there is additional signage on the door in Mandarin.

Female Toilets

Female Toilets
The female toilets are located near the stairs on the gaming floor.
There are two single doors into the female toilets.
The clear widths of the doors are adequate.
There are six cubicles.
There is no wider cubicle suitable for ambulant disabled customers.
There are no hand rails in the cubicles.
The toilets are well-lit.
The toilets are well-signed and there is additional signage on the door in Mandarin.

Accessible Toilet

Accessible Toilet
The accessible toilet is located through double fire exit doors from the gaming floor.
The toilet is well-signed on the fire exit doors.
The clear width of the door is adequate.
The threshold is level and suitable for the passage of wheelchair users.
The toilet is suitable for right-handed transfer.
There is one pull-down hand rail.
There are no other hand rails.
There is no emergency assist cord or alarm.
The toilet is well-lit.
The accessible toilet also serves as a refuge point.

Unisex Toilet

Unisex Toilet
There is a unisex toilet located between the first two karaoke booths on the right hand side of the gaming floor.
The door into the toilet is narrow.
The toilet area is small and not suitable for wheelchair users.