Glasgow

Car Parking
There is an underground car park available for customers to the casino. It is approached from Sauchiehall Street and is to the right of the casino entrance. There are no designated accessible spaces available in the car park. Access to the casino from the car park is through double doors, up a ramp and then through a single door with one step up which leads into reception. Portable ramps are available to place over the step to gain access to reception.

Access at Entrance
There are two wide steps from the pavement to the entrance doors. The steps and area approaching the entrance are tiled. The steps have delineated nosings. There are no hand rails and some users may experience difficulty using the steps. Portable ramps are available from reception to aid wheelchair access into the building.

Main Entrance
There are two sets of glazed doors at the main entrance to the casino.
The doors are manual.
The doors open inwards and outwards.
The clears widths of the doors are a minimum of 800mm.
The doors have pull handles within reach of all users.
The threshold is level.

Reception

The reception desk is on the right as you enter the reception lobby from the main entrance.
The desk has a height of 1230mm with a small drop-down counter to one side.
There is no induction loop at reception.
There is no literature available in large print or Braille.
There is no literature available in languages other than English.
The seating in reception is stable.
The seating has back rests.
The seating has arm rests.
The levels of lighting are sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.
The surfaces in reception are level and suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Access to First Floor Gaming Area/Bar and Restaurant
The first floor gaming area and bar and restaurant can be accessed from reception via stairs or passenger lift.
There are two flights of stairs up to the first floor from both sides of reception.
The stairs are well-lit.
The stairs have hand rails.
The steps have delineated nosings.
The passenger lift has raised symbols on the control panel.
There are hand rails in the lift.

Gaming Floor

The gaming floor is all on one level and the clear widths between tables and machines are suitable for the passage of wheelchair users.
The flooring is slip resistant and suitable for wheelchair users.
All slot machines are equipped with call/service buttons.
The seating at the tables and machines is stable.
Some seating has back rests.
The seating does not have arm rests.
The seating is height adjustable.
There is various signage around the casino in Mandarin.
The level of lighting is sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.

At the front of the property the gaming floor is split into three sections. These contain a mah-jong room, a meeting room and a central area for slot machines.
The meeting room is only accessible through the slot machine area.
The area is open from the stairs with a clear, level route.
There are three doors to access the mah-jong room.
The clear widths of the doors are adequate.
The doors are manual.
The doors have pull handles within reach of all users.
The clear widths are adequate and suitable for the passage of wheelchair users.
The seating in these areas is stable.
The seating has back rests.
The level of lighting is sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.
There is a refuge area through the fire exit door at one end of the mah-jong room.

Cash Desk
The cash desk is located on the main gaming floor.
The desk has a height of 1150mm.
There is no lowered section at the cash desk.
There is no induction loop at the cash desk.
There is no literature in large print or Braille.
There is no literature in languages other than English.
There is a chip and pin machine at the cash desk.
The chip and pin machine is portable and can be used by wheelchair users or seated customers.
There is an ATM located next to the cash desk which is within reach of all users.

Restaurant/Bar Area

The restaurant and bar area are accessed from the gaming floor via either of two sets of two steps up.
The steps have hand rails.
The steps have delineated nosings.
The steps are well-lit.
There is no ramp access to the restaurant and bar area but the portable ramps in reception can be used if access is required for wheelchair users.
The clear widths between tables in the restaurant are adequate.
The bar has a height of 1100mm.
There is no lowered section at the bar.
There is no induction loop at the bar.
There is no literature or menus available in large print or Braille.
There is no literature or menus available in languages other than English.
A glass screen separates the restaurant and private dining room. The screen and door to private dining have glass manifestations at eye level for both ambulant persons and wheelchair users.
The seating in the bar and restaurant is stable.
The seating has back rests.
The seating has arm rests.
Seating is single height.
The surfaces in the bar and restaurant are level and suitable for the passage of wheelchair users.

Male Toilets

The male toilets are located near the stairs on the gaming floor.
There are two single doors into the male toilets.
The doors are narrow with a maximum clear width of 660mm.
There are four cubicles.
There is no wider cubicle suitable for ambulant disabled customers.
There are no hand rails in the cubicles.
There is no lowered urinal.
There are no hand rails to the urinals.
The toilets are well-lit.
The toilets are well-signed and there is additional signage on the door in Mandarin.

Female Toilets
The female toilets are located near the stairs on the gaming floor.
There are two single doors into the female toilets.
The clear widths of the doors are adequate.
There are six cubicles.
There is no wider cubicle suitable for ambulant disabled customers.
There are no hand rails in the cubicles.
The toilets are well-lit.
The toilets are well-signed and there is additional signage on the door in Mandarin.

Accessible Toilet

The accessible toilet is located through double fire exit doors from the gaming floor.
The toilet is well-signed on the fire exit doors.
The clear width of the door is adequate.
The threshold is level and suitable for the passage of wheelchair users.
The toilet is suitable for left-handed transfer.
There is one pull-down hand rail.
There are three other hand rails.
There is an emergency assist cord.
The toilet is well-lit.
The accessible toilet also serves as a refuge point.

Unisex Toilet

There are two unisex toilets located between the karaoke booths on the right hand side of the gaming floor.
The doors into the toilet are narrow.
Both toilets are small and not suitable for wheelchair users.