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Genting Casino Cromwell Mint
45 Cromwell Road
South Kensington
London
SW7 2EF

t: 02075 894 041

Access information:
Direct Enquiries Audited

Transport

There are two bus stops near the casino located on Queens Gate Road.

Car Park and Drop Off

There is no parking at this casino.

Access at Entrance

There are six steps, with handrails, from the street level up to the entrance doors. The casino is well sign posted and easy to find.
No ramp is available for access to the casino.

Reception

The reception counter is manned at all times during business hours. The counter has no drop-down section and is 1050mm high.

Facilities

There are toilets located on the ground floor and basement floor.  There is no accessible toilet within the casino and there are no lifts available.

Access to all Areas

Cromwell Mint casino is an old building. It comprises of a ground and basement floor which are linked by staircases only. The circulation of the casino is mainly wide-open areas.


Access in More Detail:

Main Entrance

The main entrance to the casino has double doors. There are six steps, with handrails, from the street level up to the entrance doors. The casino is well sign posted and easy to find.
No ramp is available for access to the casino.
There is no accessible toilet in this casino and there are no lifts available.

Reception

Reception
The reception counter is manned at all times during business hours. The counter has no drop-down section and is 1050mm high.
There is seating in the reception area, the chairs have arms and high backs. The chairs provided are stable.
The floor surface is not slip resistant.
The floor surface is suitable for the passage of wheelchair users.
There is no induction loop available.
Literature is not available in braille, large print or alternate languages.
Literature is not available in audio format.
A sign language interpreter cannot be provided.
There are members of staff who can speak alternative languages.
There is a chip and pin machine available which is portable. In order for a wheelchair user or seated person to operate the system.
The internal doors are manual.
There is a pull handle.
Some people may find the door pressure heavy.
The threshold is level.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for the intended use.

Ground floor stair lobby area.
The door is manual.
There is a pull handle which is within reach of all users.
The threshold is level.
Some people may find the door pressure heavy.
There is a cash machine in this area.
Wheelchair users can turn around in front of the cash machine.
The controls are within the recommended height specification.

Slot Machine Room

Slot Machine Room
Access via a corridor from the stair lobby area.
The floor surface is slip resistant.
The floor surface is suitable for the passage of wheelchairs.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.

Gaming Floor

Gaming Floor
Access from male toilet/slots room through single door with 780mm clear width.
The floor surface is slip resistant.
The floor surface is suitable for the passage of wheelchairs.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
Through two single doors clear width of 800mm minimum to card and bar area.
The threshold is level.
The seating provided may not suit all intended users as there are no armrests.
The bar does not have a lowered section.
The height of the bar is 1040mm.
There is table service available.
There is no induction loop available.
A portable chip and pin machine is available.

Ground Floor Toilets

Female Toilets
There is a small single toilet
Please be aware a larger cubicle is not available for ambulant disabled people.
The door is lightweight enough to open easily.
This door has a clear width of 610mm.

Male Toilets
Accessed through door exiting slots room. Door has a clear width of 900mm.
Door to access the toilet has a clear width of 730mm.
Please be aware that there is no larger cubicle available for ambulant disabled people.

Basement Gaming Floor

Basement Gaming Floor
This area is not accessible due to stepped access.
Access to the gaming floor is only accessible via two flights of stairs.
Handrails are in place on both sides of the staircase.
The steps have nosings which highlight the change in height adequately.
The stairs are well lit.
There is no lift access to the basement gaming floor.
The floor surface is slip resistant.
The floor surface is suitable for the passage of wheelchairs.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
Seating provided may not suit all intended users as some do not have armrests or backs.
Seating is provided in a range of heights.
The cash desk does not have a drop-down section.
The height of the desk is 1050mm.
There is a portable chip and pin machine available.
There is no induction loop.
Literature is not available in Braille, alternative languages or large print.
Wheelchair users can access and turn around in front of the cash machine.
The controls are within the recommended height.
Access to smoking area through manual door with clear width 740mm and fire door clear width 830mm.
Some users may find the door pressure heavy.
The smoking area is narrow.

Bar and Restaurant

Bar/Restaurant
This area is not accessible due to stepped access.
There are three steps up to the restaurant floor.
Hand rail available.
The steps are well lit and nosings adequately highlight the change in height.
The bar is 1060mm high and there is no drop-down section.
A selection of different height seating is available.
Seating may not be suitable for all users as there are no armrests.
All seating provided is stable.
The floor surface is slip resistant.
There is table service available.
There is no induction loop available.
A portable chip and pin machine is available.
Literature is not available in Braille, alternative languages or large print.

Basement Toilets

Basement Toilets

Male Toilets
There are two steps down into the toilets.
There are no handrails.
The doors are lightweight enough to open easily.
There are no low-level urinals.
There are no handrails provided next to the urinals.
Please be aware that a larger cubicle is not available.
Cubicle door width 560mm.

Female Toilets
There are two steps down into the toilets.
There are no handrails.
The doors are lightweight enough to open easily.
Please be aware that a larger cubicle is not available.
Cubicle door width 590mm.