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Genting Casino Coventry
Skydome
Coventry
CV1 3AZ

t: 02476 231 234

Access information:
Direct Enquiries Audited

Transport

Genting Casino Coventry is located on a largely pedestrianised area and therefore the nearest public transport is a short walk away. However, on-street parking is provided and runs directly outside the casino entrance. Customers can park here for up to two hours for the appropriate parking fee.

Access at Entrance

The casino has two entrances, one leading directly into the main reception and gaming areas, the other leading to the bar. Both offer level access throughout, and step-free access into all areas of the casino is possible from either entrance. Both entrances have large, double manual doors. Customers requiring assistance should go to the gaming entrance and use the doorbell, located to the right of the doors, to attract staff attention.

Reception

The Reception is located on the 1st floor directly adjacent to the lift and stairs. It is signed with good lighting and good circulation at the front of the desk.

Facilities

The casino offers a large bar area with seating, and table service is available upon request. Accessible facilities, including toilets, are provided for customer use. Staff assistance is always readily available, and customers requiring any assistance should speak to staff at reception.

Access to all Areas

Genting Casino Coventry is located entirely on one floor, and level access is provided to all areas including the gaming facilities and the bar.


Access in More Detail:

Main Entrance

Surfaces on the approach to the entrance are suitable for wheelchair users.
The door is manual which opens into an internal porch with another door to access the casino 900mm.
There are pull handles.
The door opens in to an inner area to another set of doors that open out.
The effective clear width of the door is at a minimum of 900mm.
The threshold is level.
The pull handle is within reach of all users.
Some people may find door pressures heavy.
Customers requiring assistance should go to the gaming entrance and use the doorbell, located to the right of the doors, to attract staff attention.

Late Bar Entrance

Surfaces on the approach to the entrance are suitable for wheelchair users.
The door is manual.
There are pull handles.
The door opens in to an inner area to another set of doors that open out.
The effective clear width of the door is at a minimum of 800mm.
The threshold is level.
The pull handle is within reach of all users.
Some people may find door pressures heavy.

General Area

The clear widths are adequate.
There is slight incline in the floor level to reception, a handrail is provided.

Reception

There is not a lowered counter section provided.
The height of the standard desk is 1160mm.
There is no induction loop available at the reception desk.
No braille literature available.
No larger print material available.
Literature is available in other languages.
Casino staff are multi lingual.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Toilets - Reception

Accessible Toilet – Reception

The toilet layout is suitable for right-handed transfers.
The door width is adequate of 900mm.
The door is light enough to open easily.
There are grab rails provided.
There is an assistance alarm.

Male toilets – Reception

The toilets are located in an accessible location.
One cubicle has a hand rail to the wall.
A low-level urinal is not provided in the male WC.
There are supports positioned either side of the urinal.

Female toilets – Reception

The toilets are located in an accessible location.
Please be aware a larger cubicle is not available for ambulant disabled people.

 

Toilets - Gaming Area

Male Toilets – Gaming Area

The toilets are located in an accessible location.
A low-level urinal is not provided in the male WC.
There is a larger cubicle provided that may be suitable for ambulant disabled people.
There are handrails provided at both sides of the WC pan.
There are supports either side of the urinals.

Female Toilets – Gaming Area

The toilets are located in an accessible location.
Please be aware that the doors may be heavy for some people. The location is aware of this and is reviewing the door pressure.
There is a larger cubicle provided that may be suitable for ambulant disabled people.
There are handrails provided at both sides of the WC pan.

Cash Desk

Cash desk

There is not a lowered counter section provided.
The height of the standard counter is 1140mm.
There is adequate lighting to both sides of the counter and the lighting avoids silhouetting.
There are no induction loops available.
There is a chip and pin machine available.
The chip and pin machine can be moved for a wheelchair user or seated person to operate the system.

 

General Area

The clear widths are adequate.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

 

Bar

Bar

To access this step free, we suggest you use the late bar entrance.
This is a bar & bar snacks style restaurant.
No table service.
Please be aware the self-service counter has a lower counter at one end.
There is enough space for a wheelchair user to pass freely between tables.
Lighting is sufficient.
Seating is at various heights, bar stools, chairs with no arms and booth seating is available although some booth seating has step access.

 

Gaming Area

The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.
Widths are adequate for wheelchair users.
A cashpoint machine is provided and easily accessible for all users.

Card Room

Card Room

All seating is of the same height with no armrests.

Clear widths are adequate.

Smoking Area

Smoking Area

The smoking area is located to the rear of the casino.
The floor level has a very slight gradient down to the entrance there are rails to both walls.
Floor surface is non-slip.
The door is manual.
The threshold is level.
The area is well lit.