Select Page

Genting Casino Chinatown London
93-107 Shaftesbury Avenue
London
W1D 5DY

t: 0207 494 3020

Access information:
Direct Enquiries Audited

 

Car Park

There is no parking at this casino.

Access at Entrance

The entrance is easy to find as it is well signposted.
Please note that there are four shallow steps up to the main entrance from the street level.
There is no handrail on these steps.
A ramp is available if required.

Reception

The Reception is located on the first floor and can be accessed either by stairs or by lift.

Facilities

There are toilets located on the first floor including an Accessible Toilet.

Access to all Areas

Genting Casino Chinatown, London comprises of a lobby and a first floor. There are both stairs and a lift linking the floors. The circulation of the casino is mainly open areas. There are plenty of toilets within the casino.


Access in More Detail:

Main Entrance

The main entrance to the casino has a large single sliding door.
The entrance is easy to find as it is well signposted.
Please note that there are four shallow steps up to the main entrance from the street level.
There is no handrail on these steps.
A ramp is available if required.

Reception

The reception counter is always manned during business hours.
The counter is 1170mm high and does not have a drop-down section.
There is seating in the reception area, the chair has arms and a back.
The floor surface is mostly carpet with a small tiled section in front of reception.
The floor surface is suitable for the passage of wheelchairs.
There is no Induction loop available.
Literature is not available in large print.
There is no literature available in Braille.
Literature is not available in audio format.
A sign language interpreter cannot be provided.
Literature is not available in alternative languages
There are members of staff who can speak alternate languages
There is a portable chip and pin machine available
All Internal doors are manual.
The level of lighting is sufficient.
The acoustic environment is suitable for intended use.
There are three flights of stairs from the lobby to the reception. These are well lit and have handrails on both sides. Nosings effectively highlight the step edges.

There is a lift available from the lobby to the reception area.
The lift has braille on its buttons.
Access and egress to the lift is through an outward opening door.
The pull handle is within reach of all users.

An Evac chair is available behind the reception in case of emergencies.

 

Gaming Floor

Access to the gaming floor from reception is suitable for the passage of wheelchair users.
The clear widths are adequate.
The level of lighting is sufficient for intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surface is slip resistant.
All tables have a call button for service from the bar.

Private Gaming Area

Private gaming is located behind the Restaurant area.
Access is through double glass doors which are 820mm wide.
Door pressure may be heavy for some users.
The area is well lit.
Acoustics are suitable for intended use.
The floor surfaces are not slip resistant.
The chairs available are adjustable.
Some users may not find the chairs suitable as there are no armrests. Chairs are not fixed though.
Clear widths may make it difficult for wheelchair users due to the size of the room.

Male and Female Toilets

Female Toilets

Female toilets are accessible from the first floor.
The threshold is level to the toilets.
There is a single door to access the toilets.
Please be aware a larger cubicle is not available for ambulant disabled people.
The floor is not slip resistant.

Male Toilets

Male toilets are accessible from the first floor.
A single door accesses the toilet.
The threshold is level.
There is no low-level urinal in the Male WC.
Please be aware a larger cubicle is not available for ambulant disabled people.
Door width 730mm.
The door is lightweight and easy to open.
The floor is not slip resistant.

 

Accessible Toilet

The toilet layout is suitable for left handed transfers.
The door width is adequate.
The door is light enough to open easily.
There are grab rails available.
There is an assistance alarm.
The floor is not slip resistant.

Cash Desk and Cash Machine

Cash Desk

There is no lowered counter section provided.
The height of the desk is 990mm.
There is a portable chip and pin machine available.
No induction loop is available.
There is no literature available in Braille, large print.
Some literature is available in alternative languages.
The floor directly in front of the cash desk is not slip resistant.

Cash Machine

A cash machine is located next to the cash desk. This has sufficient room for wheelchair users to manoeuvre.

Bar/Restaurant

The restaurant has table service.
The restaurant has a counter service.
The counter is 1160mm high.
There is no lower counter at the bar.
The floor is not slip resistant.
All seats provided are stable.
Most seats have armrests and backs.
Seating provided is a range of heights.
All clear widths are suitable.