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Genting Casino Bristol
1-2 Portwall Lane
Bristol
BS1 6NB

t: 01179 262753

Access information:
Direct Enquiries Audited

Transport

The casino is in a city centre location. There is a bus stop on Redcliffe Way close to the casino. Several bus services stop here serving all parts of the city. The bus stop has a shelter and seating.

Car Park and Drop Off

The casino does not have its own car parking. There is a large council pay and display car park opposite the casino which is accessed from Phippen Street. The car park has six designated accessible bays available to Blue Badge holders.

Access at Entrance

The main entrance to the casino has a set of double doors accessed over a slight incline from the pavement. During opening hours, reception staff are available to assist customers if required.

Facilities

There are male and female toilets on the first floor. Access to the first floor is via stairs only. There is no accessible toilet on the premises.

Access to all Areas

There is a passenger lift available that will take you from ground floor to the second floor only. There is no step free access to the first floor. The lift is well signed with good access and facilities within the lift. The gaming room has good circulation with seating within the bar area.


Access in More Detail:

Car Parking and Drop Off

The casino does not have its own car parking. There is a large council pay and display car park opposite the casino which is accessed from Phippen Street. The car park has six designated accessible bays available to Blue Badge holders.
The car park surfaces are level.
There is a safe accessible route to the pavement from the parking bays.
Access to the casino entrance from the car park is level and suitable for the passage of wheelchair users.
On-street parking is permitted after 6.00pm.
It is possible to drop off at the casino entrance on Portwall Street.
There is no lowered kerb at the casino entrance.

Access at Entrance

The main entrance to the casino has a set of double doors accessed over a slight incline from the pavement. During opening hours, reception staff are available to assist customers if required.

Main Entrance

The approach route is at a minimum width of 1800mm.
The approach route is not clearly defined.
The approach route is not free from obstructions.
Surfaces on the approach to the entrance are suitable for wheelchair users.
There are double entrance doors which open outwards.
The doors are manual.
The effective clear width of the doors is a minimum of 800mm.
There are pull handles within reach of all users.
The threshold is not level.

Reception

The main entrance doors lead into the reception lobby.
The reception desk has a height of 1100mm.
There is a lower section of counter behind the pillar at the right hand side of the desk.
There is an induction loop at reception.
There is no literature available in large print or Braille.
There is limited literature available in Mandarin.
The clear widths in reception are adequate and suitable for the passage of wheelchair users.
The levels of lighting are sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.
The floor surfaces are level and suitable for the passage of wheelchair users.

Lift and Stairs

From reception the lift lobby and stairs are accessed through double doors.
The doors are glazed.
The effective clear width of the doors is a minimum of 800mm.
There are handles on the doors within reach of all users.
The threshold is level.
The surfaces are smooth and suitable for the passage of wheelchair users.

The passenger lift operates between the ground floor and second floor only.
The lift is well-signed.
The buttons on the control panel have raised symbols and Braille.
There are hand rails in the lift.

There are several staircases between the ground floor, first floor and second floor.
The stairs are carpeted.
The stairs have hand rails.
The steps have delineated nosings.
The stairs are well-lit.

First Floor Gaming Room

There is no accessible route to the first floor.
The gaming room is accessed from the stairs through double doors.
The doors are manual.
There are pull handles within reach of all users.
The effective clear width of the doors is a minimum of 800mm.
The gaming room has adequate clear widths.
The seating in the gaming room is stable.
Some seating has back rests.
The seating does not have arm rests.
The levels of lighting are sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.

First Floor Male Toilets

There is no accessible route to the male toilets.
The toilets are accessed through double doors from the gaming room.
The door widths are adequate.
There are two cubicles.
There is no wider cubicle suitable for ambulant disabled people.
There are no hand rails in the cubicles.
There is no lower level urinal.
There are no hand rails to the urinals.

First Floor Female Toilets

There is no accessible route to the female toilets.
The toilets are accessed through double doors from the gaming room.
The door widths are adequate.
There are two cubicles.
There is no wider cubicle suitable for ambulant disabled people.
There are no hand rails in the cubicles.

Second Floor Gaming Room

The second floor gaming room is accessed from the stairs or lift through double doors.
The doors are manual.
There are pull handles within reach of all users.
The effective clear width of the doors is a minimum of 800mm.
The threshold is level.
The gaming room has adequate clear widths and is suitable for the passage of wheelchair users.
The seating in the gaming room is stable.
The seating has back rests.
The seating does not have arm rests.
The levels of lighting are sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.

Cash Desk

The height of the counter at the cash desk of 1000mm.
There is no lowered section at the counter.
There is no induction loop at the cash desk.
There is no literature available in large print or Braille.
The cash desk is clearly signed.
There is a chip and pin machine which can be moved for use by a wheelchair user or seated person.
There is an ATM situated next to the cash desk which is within reach of all users.

 

Bar Area

The bar area is accessed from the second floor gaming room.
The threshold is level.
The bar does not have a lowered section of counter.
There are no menus or literature available in large print or Braille.
There are no menus or literature available in languages other than English.
The clear widths in the bar area are adequate and suitable for the passage of wheelchair users.
The seating in the bar is stable.
Some seating has arm rests.
Some seating has back rests.
Seating is provided in a range of heights.
The levels of lighting are sufficient for the intended purpose.
The acoustic environment is suitable for the intended purpose.