Bournemouth

The main entrance to the casino has double doors with large handles. The main entrance is easy to find as the casino is well sign posted. It is noted that the entrance has a step that slopes down. When inside the reception lobby the circulation is good and there is a slight incline on route to the reception counter.

The reception counter is manned at all times during business hours. The counter is high however, signing in is an issue. The staff will bring the clipboard to the users.
There is seating in the reception area, the chairs have arms and high backs.
The floor has a slight slope in the floor towards the reception desk.
The floor surface is not slip resistant.
The floor surface is suitable for the passage of wheelchair users.
The height of the desk is 1150mm.
There is no induction loop available.
Literature is not available in large print.
There is no literature available in Braille.
Literature is not available in an audio format.
A sign language interpreter cannot be provided.
Literature is not available in alternative languages.
There are members of staff who can speak alternative languages.
There is a Chip and Pin Machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.

The internal doors are manual.
There is a pull handle.
The effective clear width of the door is at a minimum of 1170mm.
The threshold is level.
The pull handle is within reach of all users.
Some people may find door pressure heavy.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.

There is no accessible route to this area.
Access is via steps which are well lit and have hand rail to the right-hand side.
Nosings effectively highlight the step edges.

The seats provided are stable.
Some of the seating has armrests.
Seating is provided in a range of heights.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Steps to Female Toilets
Some users may experience difficulty as there are no handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.
There are two steps to the next level.

The doors are lightweight enough to open easily.
Please be aware a larger cubicle is not available for ambulant disabled people.

The doors are lightweight enough to open easily.
There is a low-level urinal provided in the male WC.
Please be aware a larger cubicle is not available for ambulant disabled people.
There are no handrails positioned either side of the urinal for support.

The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

There is no signage in slots area for the accessible WC which is in a dimly-lit area.

The toilet layout is suitable for right-handed transfers.
The door width is adequate.
The door is light enough to open easily.
The door has a clear width of 920mm
There are grab rails provided.
There is an assistance alarm.

Wheelchair users can access and turn around in front of the cash machine.
The controls are within the recommended height specification.

The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

There is not a lowered counter section provided.
The height of the standard desk is 1150mm.
There is a Chip and Pin Machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.

The seats provided are stable.
Some of the seating in this area has armrests.
Seating is provided in a range of heights.

Seating

The seats provided are stable.
The seating may not suit all intended users as there are no armrests.
Some customers may not find the seating suitable as the seats are all at the same height.

Steps (Left)

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.

The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Seating

The seats provided are stable.
The seating may not suit all intended users as there are no armrests.
Some customers may not find the seating suitable as the seats are all at the same height.

Steps (Left)

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.

Steps (Right)

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.

Clear widths are restricted and may prevent access for wheelchair users.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

The seats provided are stable.
The seating may not suit all intended users as there are no armrests.
Some customers may not find the seating suitable as the seats are all at the same height.

Steps (Left)

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.
There are two steps to the next level.

Steps (Right)

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.
There are two steps to the next level.

Clear widths are restricted and may prevent access for wheelchair users.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Bar

The restaurant has Table Service.
The restaurant has a counter service.
There is no lower counter at the bar.

Some users may experience difficulty as there are no handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.
There are two steps to the next level.

Please be aware a larger cubicle is not available for ambulant disabled people.

There is no accessible route to this area.
The Mezzanine Level is not accessible due to stepped access.
The doors are lightweight enough to open easily.
There is no low-level urinal provided in the male WC.
Please be aware a larger cubicle is not available for ambulant disabled people.
There are no handrails positioned either side of the urinal for support.