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Genting Casino Bournemouth
9 Yelverton Road
Bournemouth
BH1 1DA

t: 01202 293188

Access information:
Direct Enquiries Audited

Transport

There are Accessible Parking Bays located on Yelverton Road outside the casino which have restrictions applied by the council. There are multiple bus stops with shelters and seating available in the area, these cover the surrounding area well.

Access at Entrance

The main entrance to the casino has double doors with large handles. The main entrance is easy to find as the casino is well sign posted. It is noted that the entrance has a step that slopes down. When inside the reception lobby the circulation is good and there is a slight incline on route to the reception counter.

Facilities

There are toilets on each level of the casino. The accessible toilet is on ground level and located to the right as you enter the slot machine room. The accessible toilet has all the correct facilities with an alarm system installed.

Access to all Areas

Genting Casino Bournemouth is an old building and it comprises of a ground, mezzanine, lower ground and basement level. All floors are all linked by stairs only. The circulation within the casino is mainly wide-open areas. There are plenty of toilets within the casino.


Access in More Detail:

Access at Entrance

The main entrance to the casino has double doors with large handles. The main entrance is easy to find as the casino is well sign posted. It is noted that the entrance has a step that slopes down. When inside the reception lobby the circulation is good and there is a slight incline on route to the reception counter.

 

Reception

 

The reception counter is manned at all times during business hours. The counter is high however, signing in is an issue. The staff will bring the clipboard to the users.
There is seating in the reception area, the chairs have arms and high backs.
The floor has a slight slope in the floor towards the reception desk.
The floor surface is not slip resistant.
The floor surface is suitable for the passage of wheelchair users.
The height of the desk is 1150mm.
There is no induction loop available.
Literature is not available in large print.
There is no literature available in Braille.
Literature is not available in an audio format.
A sign language interpreter cannot be provided.
Literature is not available in alternative languages.
There are members of staff who can speak alternative languages.
There is a Chip and Pin Machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.

The internal doors are manual.
There is a pull handle.
The effective clear width of the door is at a minimum of 1170mm.
The threshold is level.
The pull handle is within reach of all users.
Some people may find door pressure heavy.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.

 

Basement Card Room

There is no accessible route to this area.
Access is via steps which are well lit and have hand rail to the right-hand side.
Nosings effectively highlight the step edges.

The seats provided are stable.
Some of the seating has armrests.
Seating is provided in a range of heights.
The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Basement Female Toilets

Steps to Female Toilets
Some users may experience difficulty as there are no handrails.
Nosings do not effectively highlight the step edges.
The steps and the immediate area are well lit.
There are two steps to the next level.

The doors are lightweight enough to open easily.
Please be aware a larger cubicle is not available for ambulant disabled people.

Basement Male Toilets

The doors are lightweight enough to open easily.
There is a low-level urinal provided in the male WC.
Please be aware a larger cubicle is not available for ambulant disabled people.
There are no handrails positioned either side of the urinal for support.

Ground Floor Gaming Area

The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Ground Floor Accessible WC

The toilet layout is suitable for left-handed transfers.
The door width is adequate.
The door is light enough to open easily.
The door has a clear width of 920mm
There are grab rails provided.
There is an assistance alarm.

Cash Machine Ground Floor

Wheelchair users can access and turn around in front of the cash machine.
The controls are within the recommended height specification.

Lower Ground Floor Gaming Area

The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Cash Desk and Cash Machine

There is not a lowered counter section provided.
The height of the standard desk is 1150mm.
There is a Chip and Pin Machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.

Bar Area

The seats provided are stable.
Some of the seating in this area has armrests.
Seating is provided in a range of heights.

Mezzanine Level 1

Seating

The seats provided are stable.
The seating may not suit all intended users as there are no armrests.
Some customers may not find the seating suitable as the seats are all at the same height.

Steps (Left)

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.

The clear widths are adequate.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

 

Mezzanine Level 2

Seating

The seats provided are stable.
The seating may not suit all intended users as there are no armrests.
Some customers may not find the seating suitable as the seats are all at the same height.

Steps (Left)

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.

Steps (Right)

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.

Clear widths are restricted and may prevent access for wheelchair users.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

 

Mezzanine Level 3

Seating

The seats provided are stable.
The seating may not suit all intended users as there are no armrests.
Some customers may not find the seating suitable as the seats are all at the same height.

Steps (Left)

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.
There are two steps to the next level.

Steps (Right)

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.
There are two steps to the next level.

Clear widths are restricted and may prevent access for wheelchair users.
The level of lighting is sufficient for the intended use.
The acoustic environment is suitable for the intended use.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

 

Mezzanine Level 4

Bar

The restaurant has Table Service.
The restaurant has a counter service.
There is no lower counter at the bar.

 

Female Toilets Mezzanine Level 4

Some users may experience difficulty as there are no handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.
There are two steps to the next level.

Please be aware a larger cubicle is not available for ambulant disabled people.

Male Toilets Mezzanine Level 4

There is no accessible route to this area.
The Mezzanine Level is not accessible due to stepped access.
The doors are lightweight enough to open easily.
There is no low-level urinal provided in the male WC.
Please be aware a larger cubicle is not available for ambulant disabled people.
There are no handrails positioned either side of the urinal for support.