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Genting Casino Bolton
Higher Bridge Street
Bolton
Lancashire
BL1 2HA

t: 0120 438 1811

Access information:
Direct Enquiries Audited

Transport

There are bus stops on St Georges Road near to the casino which are served by multiple services from the city. There are dropped kerbs at the junction crossings.

Car Park and Drop Off

The casino has car parking accessed from All Saints Road.  The car park is shared with public pay and display car parking, but the casino parking is well signed. There are no marked accessible spaces in the casino car park. Access to the casino entrance is via steps or ramp from the car park. The surfaces are smooth and even and suitable for wheelchair users.

Access at Entrance

Pedestrian access to the casino from Higher Bridge Street is via steps and not suitable for wheelchair users.

Main Entrance

Customers should be aware that access at the entrance to the casino is stepped. However the location does have a portable ramp that can be used by customers if required. This may not be suitable for all customers, therefore it is advised that customers seek advice from the location regarding specific access requirements.

 

 


Access in More Detail:

Ramp and Steps from Car Park

The ramp meets the necessary dimensions for gradient, width and length.
There are handrails.
The ramp and immediate area is well lit.

Steps from Car Park

There are handrails.
Nosings do not effectively highlight the step edges.
The steps do not have tactile paving to both the top and bottom of the flight.
The steps and the immediate area are well lit.
There are 5 steps to the next level.

 

 

Access at Entrance

Pedestrian access to the casino from Higher Bridge Street is via steps and not suitable for wheelchair users.
There are no handrails.
Nosings do not effectively highlight the step edges.
The steps do not have tactile paving to the top and bottom of the flight.
There are 8 steps to the next level.

Main Entrance

Customers should be aware that access at the entrance to the casino is stepped. However the location does have a portable ramp that can be used by customers if required. This may not be suitable for all customers, therefore it is advised that customers seek advice from the location regarding specific access requirements.

Surfaces on the approach to the entrance are level and suitable for wheelchair users.
There are three steps at the entrance.
The steps do not have handrails and may not be suitable for all users.
Nosings do not effectively highlight the step edges.
There are two sets of doors at the entrance with a clear width of 1350mm for each set.
The outer set are open during opening hours.
The inner set open inwards.
There are no handles.
The doors may be heavy for some users.

Reception

The reception desk has a single height of 1100mm with no lowered section.
There is a door to access rear of reception desk which can be opened to allow wheelchair users to sign in.
There is no induction loop at reception.
There is no literature available in large print or Braille.
Some literature is available in alternative languages.
There is limited seating in reception.
The seating is stable.
The seating does not have arm rests.

The floor surfaces in reception and through to the gaming floor are level and suitable for wheelchair users.
The clear widths are adequate.
The lighting levels are suitable for the intended purpose.
The acoustic environment is suitable for the intended purpose.

Ground Floor Gaming Area

 

The ground floor gaming area is level and suitable for wheelchair users.
The clear widths are adequate.
The seating at the gaming tables and machines is stable.
The seating does not have arm rests.
The lighting levels are suitable for the intended purpose.
The acoustic environment is suitable for the intended purpose.
There is an ATM on the gaming floor accessible to all users.

 

Ground Floor Bar

The bar counter has a single height of 100mm with no lowered section.
The seating in the bar area does not have arm rests.
The seating in the bar area may not be suitable for all users.

 

Ground FloorMale Toilets

The door to the male toilets has a clear width of 660mm.
There is no cubicle suitable for ambulant disabled.
There are no hand rails in the cubicles or to the urinals.
The signage for the toilets includes Braille.

Ground Floor Female Toilets

The door to the female toilets has a clear width of 660mm.
There is no cubicle suitable for ambulant disabled.
There are no hand rails in the cubicles.
The signage for the toilets includes Braille..

Ground Floor Accessible Toilet

The door to the accessible toilet has a clear width of 770mm.
The toilet is suitable for left-handed transfer.
There is an emergency assist cord.
There are hand rails.
The signage for the accessible toilet includes Braille.

Access to First Floor

Access to First Floor

The first floor gaming area and bar/lounge area can be accessed via stairs or passenger lift.

Stairs

There is a single door to the stairs with a clear width of 740mm.
The stairs have hand rails.
Nosings do not effectively highlight the step edges.

Lift

There is a passenger lift from the ground to the first floor.
The lift doors have a clear width of 800mm.
The threshold into the lift is level.
There are hand rails in the lift.
The buttons to operate the lift have Braille markings.
One Braille button for the down button is missing

 

First Floor

Double doors open from the stairs onto the first floor gaming area and bar.
The doors have a clear width of 1600mm.
There is a refuge point and an evac chair at the top of the stairs.

The lift opens onto the first floor gaming area and bar.
The bar is on a raised area accessed via steps and is unsuitable for wheelchair users.
The bar has a single height of 100mm with no lowered section.
The first floor bar is only used for functions and normal drinks service is provided by hostesses from the ground floor bar.
The gaming area and dining area have adequate clear widths.
The seating is stable.
The seating does not have arm rests.

 

 

First Floor Toilets

First Floor Male Toilets

The door to the male toilets has a clear width of 740mm.
The cubicle doors have a clear width of 540mm.
There is no wider cubicle suitable for ambulant disabled.
There are no hand rails in the cubicles or to the urinals.

First Floor Female Toilets

The door to the female toilets has a clear width of 740mm.
The cubicle doors have a clear width of 540mm.
There is no wider cubicle suitable for ambulant disabled.
There are no hand rails in the cubicles.

 

 

 

General Information

All fire exit routes have a small lips at the exit doors.
Some fire exits are not suitable for disabled users without assistance.
The casino always has a first aider on duty.
The casino has staff on duty who are trained to use the evac chair.