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Genting Club Blackpool

64 Queens Promenade
Blackpool
FY2 9QG
t: 01253 352628

Access information:
Direct Enquiries Audited

Transport

There is a Bus Stop situated on the Queens Promenade, just outside the Casino location. Please note that there are no dropped kerbs to pavement level at this stop.

Car Park and Drop Off

Genting Club Blackpool has its own car park which is free of charge for use by customers. The car park offers two accessible bays for blue badge holders. Step-free access to the main entrance from the car park is possible by the use of a ramp at the side of the casino.

Access at Entrance

The main entrance to the casino has large, double, manual doors. The threshold is level and offers step free access into the casino. Please note that there is a set of steps preceding the main entrance. However, access can be gained step free by use of a ramp which is to the right of the entrance.

Facilities

Genting Club Blackpool offers a number of facilities to improve accessibility, induction loop facilities, an accessible toilet and moveable furniture to allow access to all gaming areas provided.

Access to all Areas

All facilities at the casino are on a single floor, and step-free access is possible throughout. The casino floor is on a split-level, with access from the entrance to the casino lounge and the poker rooms possible by the use of a platform lift or steps. Please be aware that there is stepped only access to the toilet facilities, however an accessible toilet is provided which is at floor level and step-free to access.


Access in More Detail:

Car Park

There are 2 accessible spaces.
There is a safe accessible route to the pavement or designated pedestrian zone from the parking bay.
The car park surface is smooth and even.
The footpath routes from the designated parking/drop off point are on an even surface.

Main Entrance

Surfaces on the approach to the entrance are suitable for wheelchair users.

The door is manual.
There are pull handles.
The effective clear width of the door is at a minimum of 800mm and open out.
The threshold is level.
The pull handle is within reach of all users.
Approach
The approach route is at a minimum width of 1800mm.
The approach route is clearly defined.
The approach route is free from obstructions.
Ramp to Entrance
There are handrails.
The ramp and immediate area is well lit.
Steps to Entrance
There are handrails.
The steps do not have tactile paving to both the top and bottom of the flight.
Nosings do not effectively highlight the step edges.
The steps and the immediate area are well lit.
There are 6 steps to the next level.

Reception

The doors from reception to the gaming area are manual and open in.
The threshold is level.
There is an induction loop available.
There is a Chip and Pin Machine available.
The chip and pin machine can be moved in order for a wheelchair user or seated person to operate the system.
There is a fixed induction loop.
There is signage indicating the availability of the loop.

The Induction Loop system is fixed and operates throughout all customer areas within the Casino.
The clear widths are adequate.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Stairs to Casino Lounge

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.

Platform Lift in Card Room

The platform lift dimensions are sufficient for a wheelchair user.
The accessible opening is at a minimum width of 800mm.
The lift is designed for independent use.
The buttons are raised.
The buttons are in Braille.

Stairs To Card Room

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.
There are 7 steps to the next level.

Card Room

This is accessible from reception.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.
Clear widths are restricted and may prevent access for wheelchair users.
Chairs are all at the same level and have no arm rests.

Restaurant and Bar

There is ramped access to the bar and restaurant area.
There is also one step to the bar and restaurant area.
This is an a la carte and bar food style restaurant.
The restaurant has table service. The restaurant has a counter service.
There is no lower level counter to the bar.
There is enough space for a wheelchair user to pass freely between tables.
Chairs in the restaurant have no arms.
Chairs in the bar area have arms.
No large print or braille menus.
There are handrails.
The ramp and immediate area is well lit.
The clear widths are adequate.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

Casino Lounge

The clear widths are adequate.
The floor surface is suitable for the passage of wheelchair users.
The floor surfaces are slip resistant.

 

 

Accessible WC

The toilet layout is suitable for left-handed transfers.
The door width is adequate.
Should you require assistance please speak to a member of staff.
There are grab rails provided.
There is an assistance alarm.

Cashiers Counter

There is an induction loop available.
There is no induction loop signage.
There is a chip and pin machine available.
The chip and pin machine can be moved for a wheelchair user or seated person to operate the system.
There is not a lowered counter section provided.
There is adequate lighting to both sides of the counter.
There is a chip and pin machine available.
The chip and pin machine can be moved for a wheelchair user or seated person to operate the system.

Cashiers Counter

There are handrails.
Nosings effectively highlight the step edges.
The steps and the immediate area are well lit.
There are 7 steps to the next level.

Male Toilets

The Toilets are not accessible due to stepped access The toilets are not located in an accessible location. A low-level urinal is not provided in the male WC. Please be aware a larger cubicle is not available for ambulant disabled people. There are no handrails positioned either side of the urinal for support.

Female Toilets

There is no accessible route to this area.
The toilets are not accessible due to stepped access
The doors are lightweight enough to open easily.

Smoking Area

This area is not accessible due to stepped access.
There are three steps, stair nosings adequately highlight the step edges.